At a Glance
- Tasks: Support golf services, manage bookings, and promote memberships at two vibrant golf courses.
- Company: Active Wirral, dedicated to providing safe and enjoyable leisure experiences.
- Benefits: Flexible hours, opportunity for growth, and a fun work environment.
- Other info: Perfect for those looking to gain experience in a dynamic role.
- Why this job: Join a passionate team and enhance the golfing experience for visitors.
- Qualifications: Customer service skills and a friendly attitude are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
The service requires 3 Casual Golf Advisors who will work across two golf courses at Arrowe Park (Birkenhead) and Warren (Wallasey).
About the Role: Active Wirral is seeking professional candidates to support the Golf service in ensuring Active Wirral facilities and work is delivered in a safe and inclusive manner. Our facilities welcome thousands of visitors each week and we’re committed to ensuring every experience is not only enjoyable but also meets the highest standards of safety and quality. In this role, you’ll be expected to control admission to the municipal golf courses, advise and promote golf related activities, including the promotion of Invigor8 memberships and wider leisure offers to all visitors, users and members.
Some of the key tasks are highlighted below:
- Manage client enquiries and process any resulting transactions including taking bookings, on-line bookings and general sales, telephone, social media and email enquiries.
- Maintain an up-to-date knowledge of key products and provide information and advice to promote sale of memberships, goods and golf products.
- Handle and process any cash or card sales in line with financial guidelines.
- Ensure the premises are open and closed and secured as determined by the operational procedures and act as a ‘point of contact’.
- Responsible for Health & Safety in the building to the extent laid down for posts of this level in the departmental safety policy.
About the Candidate: This is an exciting opportunity, and the successful candidates will be professional, ambitious, accountable and resident focused delivering a high standard of customer service to leisure centres and users along with all other stakeholders. There will be an expectation to be flexible and work weekends, early morning and evenings.
In the first instance, and for an informal chat or more information about the role, please contact Karen Davies – Golf Supervisor - karendavies@wirral.gov.uk
This post is subject to an Enhanced DBS check, including a check of the relevant Barred List(s).
As part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@wirral.gov.uk
It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.
Casual Golf Advisor employer: Wirral Jobs Internal
Joining Wirral Council means becoming part of a dynamic team dedicated to making a real difference in the community. With a strong focus on employee wellbeing, professional development, and an inclusive culture, we offer a supportive environment where your contributions are valued. Enjoy benefits like flexible working arrangements, generous leave, and a commitment to recognising and rewarding your efforts as you help shape the future of education for children and young people in our area.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Golf Advisor
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
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✨Apply Through Our Website!
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We think you need these skills to ace Casual Golf Advisor
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Wirral Jobs Internal that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Wirral Jobs Internal.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Wirral Jobs Internal get a sense of who you are beyond your experience!
How to prepare for a job interview at Wirral Jobs Internal
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Wirral Jobs Internal and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
