At a Glance
- Tasks: Support adults in living fulfilling lives through personal care and engaging activities.
- Company: Wirral Council, dedicated to making a positive impact in the community.
- Benefits: Meaningful work, ongoing training, supportive team, and flexible working options.
- Other info: Join a diverse and inclusive culture that values every contribution.
- Why this job: Make a real difference every day while helping others thrive.
- Qualifications: Experience in care settings and excellent communication skills are preferred.
The predicted salary is between 18900 - 23100 £ per year.
Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident‑focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can “be the best we can be”. With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.
Are you passionate about supporting adults to live fulfilling, independent lives? Do you want a rewarding role where every day makes a real difference?
About The Role
- Support people with personal care, health and wellbeing needs.
- Deliver engaging activities that promote independence, choice and inclusion.
- Encourage individuals to develop life skills and participate in their local communities.
- Build positive relationships with families, carers and partner organisations.
- Contribute to care and support planning, ensuring a person‑centred approach at all times.
- Support fundraising events, social activities and community engagement opportunities.
About The Candidate
- Are committed to delivering dignified, compassionate care.
- Have excellent communication and teamwork skills.
- Can work flexibly across different day service locations.
- Are organised and able to prioritise their workload.
- Share our values and are passionate about making a positive impact on people's lives.
We have specialist provision for people with Profound and Multiple Learning Disabilities (PMLD) at Pensby Wood. The role requires patience, compassion and a person‑centred approach. Individuals may have complex physical, health, sensory and communication needs and require support with all aspects of daily living. The role involves providing hands‑on assistance, promoting comfort and wellbeing, supporting communication through non‑verbal methods, facilitating meaningful activities and ensuring each person is able to participate fully in their life and community.
Experience & Qualifications
- Experience supporting people in a care setting is desirable, whether through paid work, volunteering or personal experience.
- A Level 2 Health and Social Care qualification (or willingness to work towards one) is desirable.
- Experience supporting adults with complex health needs or behaviours of concern would be advantageous.
Why Join Us?
- Meaningful and rewarding work.
- Ongoing training and development opportunities.
- Supportive team environment.
- Opportunities to make a genuine difference every day.
- Be part of an organisation committed to helping people thrive.
Join us and help people enjoy, achieve and thrive in their communities. Working with people who have Profound and Multiple Learning Disabilities (PMLD) is a rewarding role that requires patience, compassion and a person‑centred approach. Successful applicants will be committed to building trusting relationships, recognising individual preferences and achievements, and delivering high‑quality support that promotes dignity, inclusion and the best possible quality of life.
Interviews will take place week commencing 14th September 2026. Please ensure you state your preferred location on application form. Wirral Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment.
As part of our safer recruitment process, all successful applicants will be subject to thorough pre‑employment checks, including enhanced DBS clearance, verified reference checks, verification of qualifications and identity, and checks of the right to work in the UK. This post is subject to an Enhanced DBS check, including a check of the relevant Barred List(s).
We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.
If you’re already a Wirral Council employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress and thrive. We’re passionate about ensuring you feel supported throughout your internal recruitment experience.
Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@wirral.gov.uk.
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team on info@involvenorthwest.org.uk or contact 0151 644 4500 or 0151 652 4349.
Working at Wirral
You’ll also want to know what it’s like to work here so, as a start: Our values are more than just pieces of paper on our walls! We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing and investing in our people.
We have a range of staff benefits including staff discounts, enrolment into the local government pension scheme (an excellent defined benefit scheme), immediate life cover and ill‑health protection. We have a strong flexible working approach, hybrid working, family‑friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging.
If you’d like us to do anything differently during the recruitment process to make it barrier‑free and as accessible as possible please contact recruitment@wirral.gov.uk.
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re‑appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.
Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK.
Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.
Service Support (Day Services) employer: Wirral Council
Wirral Council is an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being and professional growth of its employees. As an Educational Psychologist, you will have the opportunity to make a meaningful impact on the lives of children and young people while benefiting from flexible hybrid working arrangements and ongoing professional development initiatives tailored to enhance your skills in inclusive practices.
StudySmarter Expert Advice🤫
We think this is how you could land Service Support (Day Services)
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Wirral Council, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Service Support (Day Services)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Wirral Council. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Wirral Council. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Wirral Council
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Wirral Council.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Service Support (Day Services) role at Wirral Council, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Wirral Council that you can think critically and act effectively under pressure.
