SEND Assisted Travel Support Officer

There has never been a more exciting time to join Wirral Council. We have ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services.

If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. We are looking for a SEND Assisted Travel Support Officer to join a busy Special Needs transport team. You will support the administration and operations of the team, looking after vulnerable children and adults travelling to and from home to schools/colleges and day centres.

Successful candidates should have suitable office experience, including telephone work, be computer literate, and be familiar with Microsoft applications such as Excel, Outlook, Word, and Teams. You will also have the ability to process invoices and payments.

This post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at: Safer Recruitment & Employment.

If your skills, knowledge, or experience look a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you. Depending on the skills, knowledge, or experience levels within the candidate pool, we may explore a traineeship for this role.

If you are already a Wirral Council employee, and as part of our Talent Strategy, we are committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us. We are passionate about ensuring you feel supported throughout your internal recruitment experience.

Please contact recruitment@wirral.gov.uk to learn more about how we can support you. If you are a Wirral resident, unemployed, or out of work, and need help with your application, please contact Involve Northwest's employment and skills team at info@involvenorthwest.org.uk or call 0151 644 4500 or 0151 652 4349.

Working at Wirral, our values are more than just words. They reflect the pride we have in our work, what matters to us, what inspires us, and how we behave. We prioritise staff wellbeing and recognise and reward great work. Benefits include staff discounts, an excellent pension scheme with a generous employer contribution, immediate life cover, ill-health protection, flexible and hybrid working, family-friendly initiatives, and an annual leave starting at 28 days plus public holidays.

We foster an inclusive, engaged culture where everyone's voice is heard and contributions are valued. We support diversity and an inclusive environment that champions differences and fosters a sense of belonging. We encourage applications from diverse backgrounds who share our values and commitment to inclusion. If you need adjustments during the recruitment process to make it accessible, please contact recruitment@wirral.gov.uk.

Employees in redeployment will be considered first for vacancies. It is council policy not to re-appoint employees who have left under EVR or VS unless in exceptional circumstances. Applications close at midnight on the specified date. We may close the vacancy earlier if sufficient applications are received. Applications are only accepted via the online Jobs page after registration; postal applications are not processed. All interviewees must provide proof of right to work in the UK. The job description and supporting documents are available for download before the vacancy closes. We do not accept applications from recruitment agencies unless stated.

How To Apply: Please apply online by clicking the link below.