At a Glance
- Tasks: Coordinate care packages for adults, ensuring safe hospital discharges and tailored support.
- Company: Join Wirral Council, a values-driven organisation making a real difference in the community.
- Benefits: Enjoy flexible working, 28 days leave, staff discounts, and a strong pension scheme.
- Other info: Inclusive culture that values diversity and supports your career growth.
- Why this job: Make an immediate impact while helping people live safely and independently.
- Qualifications: Strong communication skills, IT proficiency, and a passion for person-centred care.
The predicted salary is between 30000 - 40000 £ per year.
Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident‑focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can “be the best we can be”. With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.
Are you passionate about helping people live safely and independently? Do you thrive in a fast-paced environment where your work has an immediate impact?
As a Placement & Brokerage Officer, you’ll play a vital part in our Care Arrangement Team, coordinating timely and effective care packages for adults with assessed needs. You will be instrumental in supporting safe hospital discharges, brokering care that enables people to return home with the right support, and working closely with care providers to match individuals to services that meet their needs.
Organised, proactive, and confident, you communicate well with professionals, providers, and stakeholders alike. You have strong IT skills, a keen eye for detail, and the ability to manage competing priorities with calm and professionalism. You work well in a team, are committed to high standards, and care deeply about delivering safe, person-centred outcomes. Whether you’re brokering a complex care package or supporting a rapid hospital discharge, you bring empathy, resilience, and a solution-focused mindset every day.
We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.
If you’d like us to do anything differently during the recruitment process to make it barrier‑free and as accessible as possible please contact recruitment@wirral.gov.uk
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.
Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.
All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.
The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.
We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.
Placement & Brokerage Officer employer: Wirral Council
Northern LGPS is an exceptional employer, offering a unique opportunity to shape the future of a new FCA authorised investment management company. With a strong focus on collaboration, flexibility, and employee wellbeing, we foster a culture where individuals can thrive and contribute to meaningful outcomes. Joining us means being part of a forward-thinking organisation that values professional growth and the chance to make a significant impact in the investment landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Placement & Brokerage Officer
✨Tip Number 1
Get to know Wirral Council's values inside out! When you’re chatting with them, drop in how your own values align with theirs. It shows you’re not just another applicant but someone who genuinely fits into their culture.
✨Tip Number 2
Practice your communication skills! As a Placement & Brokerage Officer, you'll need to be on the ball when talking to professionals and stakeholders. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed competing priorities in the past. This will help them see that you can handle the fast-paced environment they thrive in.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Wirral Council.
We think you need these skills to ace Placement & Brokerage Officer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping people shine through. Mention specific experiences that highlight your commitment to supporting individuals in need, especially in a fast-paced environment like ours.
Be Organised and Clear:Make sure your application is well-structured and easy to read. Use headings and bullet points where necessary to showcase your skills and experiences clearly. We love a tidy application that reflects your organisational skills!
Tailor Your Application:Don’t just send a generic application! Tailor it to the Placement & Brokerage Officer role by aligning your skills with the job description. Highlight how your experience matches our values of being ambitious, professional, and resident-focused.
Apply Through Our Website:Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Wirral Council
✨Know Your Values
Before the interview, take some time to familiarise yourself with Wirral Council's values: ambitious, professional, resident-focused, and accountable. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Communication Skills
As a Placement & Brokerage Officer, strong communication is key. Prepare to discuss how you've effectively communicated with various stakeholders in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to build positive relationships.
✨Demonstrate Organisational Skills
Given the fast-paced nature of the role, it's crucial to showcase your organisational skills. Be prepared to discuss how you manage competing priorities and ensure timely care arrangements. Consider sharing a specific instance where your organisational skills made a significant impact.
✨Emphasise Empathy and Resilience
In this role, empathy and resilience are vital. Think of examples where you've had to support individuals through challenging situations. Highlight how your solution-focused mindset helped you navigate these challenges while ensuring person-centred outcomes.
