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- Tasks: Plan and coordinate transport for vulnerable young people and adults, managing a team of 70 staff.
- Company: Supportive organisation dedicated to helping special needs individuals.
- Benefits: Flexible working, generous leave, staff discounts, and a solid pension scheme.
- Other info: Fixed-term contract with opportunities for personal growth in a dynamic environment.
- Why this job: Make a real difference in the lives of vulnerable individuals while developing your organisational skills.
- Qualifications: Experience in transport coordination or similar roles; strong communication skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About the Role
Transport Co‑ordinator (fixed‑term 6 months covering maternity leave). Responsible for planning and coordinating home‑to‑school/college/day‑centre transport for vulnerable special needs young people and adults, managing about 70 part‑time staff and processing invoices. Report to a small office‑based team.
Key Responsibilities
- Plan and coordinate transport services for over 2000 passengers daily.
- Manage up to 70 part‑time staff, ensuring schedules meet service level agreements.
- Process payroll and invoices for transport staff.
- Maintain knowledge of local road networks and liaise with contractors, schools, colleges and day centres.
- Provide excellent telephone and customer service to users and their families.
Candidate Profile
- Well‑organised, adaptable, able to work in a busy office environment.
- Demonstrates empathy towards the client group and families; strong Microsoft Office skills (Word, Excel, Teams); calm under pressure.
Requirements
- Experience coordinating transport services or a similar planning role.
- Excellent verbal and written communication skills.
- Previous experience working with vulnerable or special‑needs populations preferred.
- DBS check required.
Working Conditions
- Fixed‑term contract (6 months).
- Must be able to commit to the full duration and possess the right to work in the UK or meet the Home Office criteria for visa sponsorship.
- DBS check mandatory.
Benefits
- Staff discounts, pension scheme with generous employer contribution, immediate life cover, and ill‑health protection.
- Flexible working, hybrid arrangements, family‑friendly initiatives.
- Annual leave starting at 28 days plus public holidays.
Transport Co-ordinator in Liverpool employer: Wirral Council
Contact Detail:
Wirral Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Co-ordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the transport and special needs sectors. Attend local events or join online groups where you can connect with others who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to transport coordination and working with vulnerable populations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed schedules or coordinated services in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Transport Co-ordinator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Co-ordinator role. Highlight any experience you have in coordinating transport services or working with vulnerable populations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your empathy towards clients and families, as that’s super important to us.
Show Off Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward, and we’ll be able to review your application more efficiently. Plus, you’ll get to see all the other cool opportunities we have!
How to prepare for a job interview at Wirral Council
✨Know Your Transport Inside Out
Make sure you brush up on your knowledge of local road networks and transport services. Being able to discuss specific routes or challenges shows that you're proactive and understand the role's demands.
✨Showcase Your People Skills
Since you'll be managing a team of part-time staff and liaising with families, it's crucial to demonstrate your communication skills. Prepare examples of how you've successfully managed teams or resolved conflicts in the past.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like scheduling conflicts or emergencies. Think through potential scenarios beforehand so you can respond confidently and show your problem-solving abilities.
✨Highlight Your Empathy
This role involves working with vulnerable populations, so be prepared to discuss your experience and approach to empathy. Share stories that illustrate your understanding and compassion towards clients and their families.