At a Glance
- Tasks: Support high-quality care delivery and improve community care services.
- Company: Join a dynamic organisation focused on quality improvement in community care.
- Benefits: Enjoy staff discounts, pension scheme, flexible working, and 28 days leave.
- Other info: Inclusive culture that values diversity and supports personal growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Energetic, organised, and effective communicator with a positive attitude.
The predicted salary is between 30000 - 40000 € per year.
The role supports the delivery of high‑quality, personalised care and support across all service provision by shaping, developing, and sustaining an efficient and effective Community Care Market, with a strong focus on quality improvement.
Responsibilities
- Play a key role in delivering the programme of work across Wirral, working closely with care providers, health partners, and Adult Social Care operational teams to support and strengthen the Community Care Market.
- Lead, collaborate and influence stakeholders to assess the quality of care delivered by Adult Social Care providers, promoting a culture of continuous quality improvement and supporting providers to improve outcomes, resilience and long‑term sustainability.
- Analyse and monitor performance data, oversee providers rated as low or medium risk through the RAG framework, and manage contractual aspects of the role.
Qualifications & Experience
- Demonstrated energy, resilience and a positive, can‑do attitude in a fast‑paced environment where priorities and ways of working evolve.
- Flexibility, highly organised, and an effective communicator with the ability to manage own workload while balancing competing priorities.
- Comfortable working autonomously and collaboratively within a hybrid model; experience with defined targets, analysing and interpreting information, exercising sound professional judgement and communicating clearly and effectively with customers, providers and stakeholders.
Eligibility
Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet Home Office criteria for visa sponsorship. This role does not meet the requirements of a skilled worker visa as set out by UK Visa and Immigration.
Benefits
- Staff discounts, enrolment into the local government pension scheme (defined benefit), immediate life cover and ill‑health protection.
- Strong flexible working approach, hybrid working, family‑friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.
- Inclusive, engaged culture valuing diverse backgrounds and supporting personal and professional growth.
Quality & Contracts Officer in Liverpool employer: Wirral Council
As a Quality & Contracts Officer, you will thrive in an inclusive and engaged culture that values diverse backgrounds and supports your personal and professional growth. Located in Wirral, the company offers a strong flexible working approach, hybrid working options, and a generous annual leave package starting at 28 days plus public holidays, making it an excellent employer for those seeking meaningful and rewarding employment in community care.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Contracts Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the community care sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality & Contracts Officer role.
✨Tip Number 2
Prepare for interviews by researching the latest trends in quality improvement within community care. We suggest practising common interview questions and even role-playing with a friend. This way, you’ll feel confident and ready to showcase your skills and experience.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe this small gesture can make a big difference.
✨Tip Number 4
Apply directly through our website! We often have exclusive roles listed there, and it’s a great way to show your interest in working with us. Plus, it makes it easier for us to find your application and get back to you quickly!
We think you need these skills to ace Quality & Contracts Officer in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality improvement and stakeholder collaboration. We want to see how your skills align with the role of Quality & Contracts Officer!
Showcase Your Communication Skills:Since effective communication is key in this role, use your application to demonstrate how you've successfully communicated with various stakeholders in the past. We love seeing clear examples that reflect your ability to manage relationships!
Highlight Your Analytical Skills:Don’t forget to mention any experience you have with analysing performance data or managing contracts. We’re looking for someone who can navigate complex information and make sound decisions, so show us what you’ve got!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our team!
How to prepare for a job interview at Wirral Council
✨Know Your Quality Standards
Familiarise yourself with the quality improvement frameworks relevant to community care. Be ready to discuss how you can contribute to enhancing care standards and share examples of how you've previously influenced quality improvements.
✨Stakeholder Engagement is Key
Prepare to talk about your experience in collaborating with various stakeholders. Think of specific instances where you successfully led or influenced a group, and be ready to explain how you can apply those skills in this role.
✨Data Analysis Skills Matter
Brush up on your data analysis skills, as you'll need to monitor performance metrics. Be prepared to discuss how you've used data to drive decisions in past roles and how you can apply that to oversee care providers effectively.
✨Show Your Resilience and Flexibility
This role requires a positive attitude in a fast-paced environment. Think of examples that showcase your resilience and ability to adapt to changing priorities, and be ready to share how you manage competing demands while maintaining high-quality outcomes.
