Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage social media channels and create engaging content for residents.
- Company: Wirral Council, dedicated to making a difference in the community.
- Benefits: Flexible working, generous leave, pension scheme, and staff discounts.
- Other info: Join a supportive team that values diversity and personal growth.
- Why this job: Be the voice of the council and make a real impact online.
- Qualifications: Strong writing skills, social media savvy, and creative content creation.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values – ambitious, professional, resident‑focused and accountable – act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can “be the best we can be”. With our beautiful surroundings, ambitious future plans and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.
Be the Voice of the Council Online. Digital channels are at the heart of how we communicate with our residents. In this role you’ll help ensure our messages reach people clearly, quickly and creatively. You’ll manage our social media channels day‑to‑day and play a part in everything from urgent public updates to celebrating major local events. A big part of your work will involve taking complex information about services, projects and local issues and turning it into clear, simple and engaging content that everyone can understand.
Essential Skills
- A way with words – You can write with flair, tell a story, and adapt your tone for different platforms and audiences.
- A genuine interest in social media and tech – You keep up with trends, algorithms and what works online.
- Content creation skills – Whether it’s polishing a video or editing a photo, you’re always looking for fresh, creative ideas.
- Strong organisation – It’s a fast‑paced role, so you’ll need to plan ahead and manage your time effectively.
- Analytical thinking – You understand the value of data and can use insights to refine and improve content.
- Customer focus – You’ll help lead our social media inbox and respond in ways that are helpful, thoughtful and aligned with our values.
- People skills – You can build relationships, offer guidance, and make good judgements, including when social media isn’t the right tool for the job.
Benefits
Staff benefits include: a local government pension scheme (an excellent defined benefit scheme), immediate life cover and ill‑health protection, staff discounts and a strong flexible working approach with hybrid working, family‑friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. Wirral Council also fosters a supportive, inclusive culture that values every voice, encourages diversity, and provides opportunities for learning, growth, progression and well‑being.
Digital Communications & Engagement Officer in Liverpool employer: Wirral Council
Contact Detail:
Wirral Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Communications & Engagement Officer in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Wirral Council's values and mission. Show us how you align with their ambitious, resident-focused approach. It’ll help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Be ready to showcase your creativity! Prepare examples of your past work in digital communications. Whether it’s a social media campaign or engaging content, we want to see how you can bring fresh ideas to the table.
✨Tip Number 3
Practice your people skills! During interviews, be prepared to discuss how you’ve built relationships in previous roles. We love candidates who can connect with others and understand when to use different communication tools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Digital Communications & Engagement Officer in Liverpool
Some tips for your application 🫡
Show Your Flair with Words: When you're crafting your application, let your personality shine through! Use engaging language that reflects your writing style and showcases your ability to adapt your tone for different audiences. Remember, this role is all about clear communication, so make sure your application is easy to read and captivating.
Highlight Your Social Media Savvy: We want to see your genuine interest in social media and tech! Share examples of how you've kept up with trends or used platforms creatively. Whether it's a project you managed or a campaign you ran, show us how you can bring fresh ideas to the table.
Demonstrate Your Organisation Skills: This role is fast-paced, so we need to know you can keep up! In your application, mention how you plan ahead and manage your time effectively. Maybe you’ve juggled multiple projects before—let us know how you did it!
Be Data-Driven: Analytical thinking is key for this position. Talk about how you've used data to refine content or improve engagement in past roles. Show us that you understand the importance of insights and how they can shape effective communication strategies.
How to prepare for a job interview at Wirral Council
✨Know Your Audience
Before the interview, take some time to research Wirral Council and its values. Understand how they communicate with residents and what their priorities are. This will help you tailor your responses to show that you align with their ambitious, resident-focused approach.
✨Showcase Your Creativity
As a Digital Communications & Engagement Officer, creativity is key. Prepare examples of your past work in content creation, whether it’s social media posts, videos, or graphics. Be ready to discuss how you can bring fresh ideas to their digital channels.
✨Demonstrate Analytical Skills
Highlight your ability to use data to inform your decisions. Bring examples of how you've used insights to improve content engagement in previous roles. This shows that you understand the importance of analytics in refining communication strategies.
✨Engage with Their Mission
Express your genuine interest in making a difference within the community. Share your thoughts on how effective communication can enhance resident engagement and support the council's goals. This will demonstrate that you’re not just looking for a job, but are passionate about contributing to their mission.