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For Companies At a Glance
- Tasks: Support the Adaptation Service by assisting officers, liaising with the public, and managing databases.
- Company: Join Wirral Council, dedicated to community prosperity and making a real difference.
- Benefits: Enjoy flexible working, staff discounts, a generous pension scheme, and a supportive work culture.
- Why this job: Be at the heart of change, helping residents with disabilities live independently and healthily.
- Qualifications: Exceptional customer care skills and a passion for supporting clients with disabilities are essential.
- Other info: Contact Joanna D'Arcy for more info or support with your application.
The predicted salary is between 30000 - 42000 £ per year.
There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.
We’re looking for an Adaptations Assistant to join our busy Housing Services department.
About The Role
You will support the work of the Adaptation Service by providing frontline support to officers and managers, liaising with the public and external partners & agencies, maintaining and managing databases, processing significant grant approvals and payments, and supporting performance management of the section.
About The Candidate
We seek someone who thrives on supporting clients with disabilities and possesses exceptional customer care skills to help residents secure home adaptations for healthy, independent lives. The role requires comfort working in a fast-paced team environment, with support and training provided to develop your skills.
If you wish to discuss this role or require further information, please contact Joanna D\’Arcy at joannadarcy@wirral.gov.uk.
If you are a Wirral resident, unemployed, or out of work and need help with your application, contact Involve Northwest’s employment and skills team at info@involvenorthwest.org.uk or call 0151 644 4500 or 0151 652 4349.
Existing Wirral Council employees interested in internal opportunities can contact recruitment@wirral.gov.uk for support in their application process.
Working at Wirral
Our values reflect our pride, what matters to us, and how we behave. We prioritize staff wellbeing, recognize achievements, and invest in our people through various benefits including staff discounts, a generous pension scheme with employer contributions, life cover, and flexible working arrangements. Our culture is inclusive and values diversity, ensuring all voices are heard and contributions appreciated.
If you need accommodations during the recruitment process, contact recruitment@wirral.gov.uk. Employees in redeployment are prioritized for vacancies, and re-appointments after leaving under EVR or VS schemes are generally not permitted unless in exceptional circumstances.
Applications are accepted until midnight on the closing date, and the vacancy may close earlier if sufficient applications are received. Applications must be submitted via the online Jobs page after registration. Please ensure you have the right to work in the UK; details are on the application page. Supporting documents will not be accessible after the closing date, so download them now.
We do not accept applications or CVs from recruitment agencies unless otherwise specified. Candidates submitted via agencies will not be considered.
How To Apply
Please apply online through the link provided on the Jobs page.
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Adaptations Assistant employer: Wirral Council
Contact Detail:
Wirral Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adaptations Assistant
✨Tip Number 1
Familiarise yourself with Wirral Council's values and mission. Understanding their commitment to community prosperity and how they aim to #BeTheDifference will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Wirral Council, especially those in Housing Services. They can provide insights into the team dynamics and what it takes to succeed as an Adaptations Assistant.
✨Tip Number 3
Prepare to discuss your experience in customer care and supporting clients with disabilities. Think of specific examples that demonstrate your skills and how they relate to the role of an Adaptations Assistant.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Since the role offers training, expressing your eagerness to grow and adapt in a fast-paced environment will make you a more attractive candidate.
We think you need these skills to ace Adaptations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Adaptations Assistant position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise any previous experience you have in customer care, particularly in supporting clients with disabilities. Use specific examples to demonstrate your ability to thrive in a fast-paced team environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping residents secure home adaptations. Mention your commitment to community service and how you embody the values of Wirral Council.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wirral Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Adaptations Assistant. Be prepared to discuss how your skills and experiences align with the role, especially in supporting clients with disabilities.
✨Showcase Customer Care Skills
Since exceptional customer care is crucial for this position, think of specific examples from your past experiences where you provided outstanding support. Be ready to explain how you can help residents secure home adaptations effectively.
✨Demonstrate Teamwork
This role requires comfort in a fast-paced team environment. Prepare to discuss your experiences working in teams, how you contribute to group dynamics, and how you handle challenges collaboratively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the Adaptation Service or Wirral Council's vision. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
