Response Counselling Manager in Birkenhead

Response Counselling Manager in Birkenhead

Birkenhead Full-Time 28800 - 48000 £ / year (est.) No working from home possible
Wirral Borough Council

At a Glance

  • Tasks: Lead a team providing high-quality mental health services for young people.
  • Company: Join Wirral Council, dedicated to staff wellbeing and community support.
  • Benefits: Enjoy flexible working, generous leave, discounts, and a strong pension scheme.
  • Other info: DBS check required; inclusive culture with support for personal growth.
  • Why this job: Make a real impact on youth mental health while growing your leadership skills.
  • Qualifications: Must have a level 5 counselling qualification and experience in managing mental health services.

The predicted salary is between 28800 - 48000 £ per year.

About the Role:

As the Response Counselling Manager, you will provide clinical supervision, ensure the delivery of high-quality mental health services, and support the professional development of your team. You will play a key role in the strategic growth and enhancement of our services, ensuring we continue to meet the needs of the young people we serve. You will oversee the coordination of counselling and drop-in services, ensuring seamless support for young people accessing our services.

This role contributes to the strategic planning and development of the Response Counselling and Drop-In services, identifying opportunities for growth and improvement. You will also be responsible for ensuring compliance with all legal and regulatory standards, maintaining a safe and confidential environment for safeguarding young people.

About the Candidate:

You will hold a relevant qualification in counselling at level 5 or above with proven experience in managing mental health services, preferably with a focus on youth counselling or similar settings. The successful candidate will be a strategic thinker with strong leadership and team management skills, capable of motivating and supporting a diverse team.

You should have extensive experience in providing clinical supervision and working with moderate to severe mental health cases. Excellent communication and interpersonal skills are essential, with the ability to engage effectively with young people, staff, and external stakeholders.

This position requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at: https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment

If you are already a Wirral Council employee, we are committed to supporting your growth and development within the organization. For more information on internal opportunities and support, please contact us via email.

If you are a Wirral resident, unemployed, or need assistance with your application, please contact Involve Northwest’s employment and skills team at emailprotected or call 0151 644 4500 or 0151 652 4349.

Working at Wirral:

Our values are reflected in our everyday actions. We prioritize staff wellbeing, recognize and reward achievements, and invest in our people. Benefits include staff discounts, a generous pension scheme, immediate life cover, ill-health protection, flexible and hybrid working, family-friendly policies, and a starting annual leave of 28 days plus public holidays.

We foster an inclusive, engaged culture where every voice is valued. We embrace diversity and support an inclusive environment where everyone can thrive. If you require accommodations during the recruitment process, please contact us at emailprotected.

Note: Employees in redeployment or who have left under EVR or VS schemes are considered in accordance with council policy. Applications are accepted until midnight on the closing date; the vacancy may close earlier if sufficient applications are received. Applications must be submitted through the official Jobs page after registration. We do not accept CVs from recruitment agencies unless explicitly stated.

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Response Counselling Manager in Birkenhead employer: Wirral Borough Council

At Wirral Council, we pride ourselves on being an exceptional employer dedicated to the wellbeing and professional growth of our staff. As a Response Counselling Manager, you will benefit from a supportive work culture that values diversity and inclusivity, alongside a comprehensive benefits package including flexible working options, generous leave, and a strong commitment to staff development. Join us in making a meaningful impact on the lives of young people while enjoying a fulfilling career in a vibrant community.

Wirral Borough Council

Contact Details:

Wirral Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Response Counselling Manager in Birkenhead

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Wirral Borough Council.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Wirral Borough Council.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Wirral Borough Council, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Response Counselling Manager in Birkenhead

Clinical Supervision
Leadership Skills
Team Management
Strategic Thinking
Communication Skills
Interpersonal Skills
Experience in Youth Counselling

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Wirral Borough Council.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Wirral Borough Council.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Wirral Borough Council. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Wirral Borough Council. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Wirral Borough Council

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Wirral Borough Council’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!