Leisure Assistant

Wirral Council is a values‑driven organisation where employees are empowered to “#BeTheDifference” and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK, the Council offers an inspiring place to live and work, with a strong commitment to supporting staff and delivering ambitious plans for the borough’s future. Joining Wirral Council means becoming part of a dedicated, forward‑thinking team that is truly valued and encouraged to thrive.

Leisure Assistant

Europa Pools

2 x 24.92 hours

Active Wirral is seeking enthusiastic and customer‑focused Leisure Assistants to join our team. This is a varied and rewarding role where you will help provide a safe, welcoming and enjoyable environment for our customers.

As a Leisure Assistant, you will be responsible for the supervision of leisure facilities, including pool lifeguarding, customer service, facility set‑up and maintaining high standards of cleanliness and safety across the centre. You will play an important role in supporting the delivery of activities, ensuring customer wellbeing, and contributing to the overall success of the service.

Key responsibilities include:

• Providing lifeguard duties across designated swimming pools.
• Supervising facilities and ensuring the safety and wellbeing of customers.
• Assisting with the preparation and delivery of activities and events.
• Maintaining high standards of cleanliness and presentation.
• Supporting front of house operations, customer enquiries and membership sales as required.
• Ensuring compliance with health and safety procedures and operational standards.

Royal Life Saving Society (RLSS) Pool Lifeguarding Qualification is essential for this role.

We are looking for individuals who are reliable, flexible, customer‑focused and committed to delivering excellent service. Successful candidates will work as part of a team to create positive experiences for customers while supporting Active Wirral's commitment to health, wellbeing and community participation.

This post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at : https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment

We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.

Working at Wirral

You’ll also want to know what it’s like to work here so, as a start:

Our values are more than just pieces of paper on our walls! We’ve all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave.

We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We’re serious about recognising and rewarding people for the great things they do. You’ll benefit from our track record of developing, growing, and investing in our people.

We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family‑friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.

We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.

Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us.

Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.

It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances.

Applications will be accepted until midnight on the closing date.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.

Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.

All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.

We do not accept applications or CV’s from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role.

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