At a Glance
- Tasks: Patrol and maintain outdoor facilities while providing excellent customer service.
- Company: Join Wirral Council, a values-driven organisation committed to making a difference.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Other info: Great opportunities for personal growth and development in a diverse workplace.
- Why this job: Be part of a dedicated team in one of the happiest areas in the UK.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
The predicted salary is between 11.7 - 14.3 £ per hour.
Wirral Council is a values‑driven organisation where employees are empowered to “#BeTheDifference” and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK, the Council offers an inspiring place to live and work, with a strong commitment to supporting staff and delivering ambitious plans for the borough’s future. Joining Wirral Council means becoming part of a dedicated, forward‑thinking team that is truly valued and encouraged to thrive.
Active Wirral is seeking to recruit Casual Outside Grounds Attendants to work flexibly across several leisure sites. The successful candidate will be accountable, ambitious, resident focused and professional whilst delivering a high standard of customer service to all site users.
Key tasks of the role include:
- Regularly patrol the facilities ensuring all areas are clean and in good working order.
- Ensure all areas are fit for purpose and report all defects to Line Manager.
- Undertake general cleaning and labouring duties as required.
- Regularly patrol outside facilities, collect tickets and supervise changing facilities including the issue of keys for changing areas.
- Provide first aid as required to participants using facilities.
- Deliver excellent customer service.
Candidates should be willing to work flexible hours and shift patterns which may include evenings and weekends.
This post requires a DBS check. We welcome applications from all suitably qualified candidates. For this vacancy, candidates must have an existing right to work in the UK before commencing employment. Skilled Worker visa sponsorship is not available for this post. Eligibility to work in the UK will be verified in the final stages of the selection process.
If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest’s employment and skills team.
Working at Wirral, you’ll benefit from:
- Staff discounts
- An excellent pension scheme which includes a generous employer contribution rate
- Immediate life cover
- Ill-health protection
- Strong flexible working approach
- Hybrid working
- Family-friendly employment initiatives
- An annual leave package starting with 28 days leave plus public holidays
We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging.
Please note that in accordance with the Council’s policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.
Casual Outside Grounds Attendant employer: Wirral Borough Council
Wirral Borough Council is an excellent employer, offering a supportive work culture that values collaboration and innovation in public procurement. With opportunities for professional growth and a commitment to hybrid working, employees can enjoy a balanced work-life while contributing to meaningful projects that impact the community positively.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Outside Grounds Attendant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Wirral Borough Council and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Outside Grounds Attendant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Wirral Borough Council that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Wirral Borough Council.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Wirral Borough Council get a sense of who you are beyond your experience!
How to prepare for a job interview at Wirral Borough Council
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Wirral Borough Council and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
