VoC Insights Architect & CX Leader in Reading

A leading company in IoT connectivity is seeking a Customer Touchpoint Insight Analyst to enhance customer experience. This role involves analyzing customer data, developing strategies, and improving key performance indicators. The ideal candidate will have strong leadership experience, proven expertise in customer experience ownership, and exceptional data analysis skills. The position offers hybrid working flexibility and benefits including health insurance and discounted gym memberships. #J-18808-Ljbffr