Program Manager

WiredScore is one of the world's leading building certification companies. We work with the world’s top landlords, agents, and tenants to assess and promote buildings with great technology offerings. Today, we certify over 1 billion square feet of real estate, for over 1300 clients in buildings used by over 9 million people across 40 countries. Technology and digital connectivity are vital to the way we live and work, which is why WiredScore’s mission is to make the world’s buildings smarter and better connected, to enable a more collaborative, innovative and dynamic future.

Our product team and product suite are expanding to meet the needs of our customers and our rapidly growing business. Our products today comprise building certifications (WiredScore for Office, Homes, Industrial and Neighborhood and SmartScore for Office and Neighborhood) as well as a global Accredited Professionals partner network.

This is an exciting opportunity to step into a multifaceted and strategic role at WiredScore, responsible for growing and evolving our global partner programme - the Accredited Professional (AP) programme. Through the AP programme we partner with organisations operating at the intersection of real estate and technology to educate them on WiredScore and SmartScore certifications: the global standards for digital connectivity and smart building performance. Professionals become APs to gain the knowledge and tools to help their clients - landlords and developments - create buildings that meet the expectations of today’s occupiers.

As WiredScore’s Partner Programme Manager, you’ll be responsible for the end-to-end AP experience. That means overseeing every stage - from the first point of contact and onboarding, through training and accreditation, to ongoing engagement, enablement and renewal. You’ll lead projects to improve existing touchpoints while developing new ways to strengthen AP engagement and drive long-term programme growth.

You’ll work closely with a collaborative and multi-skilled marketing team, drawing on the expertise of colleagues across content, design, field marketing, social media, email, online and product marketing. Together, you’ll bring the programme to life through standout communications, engaging learning experiences, meaningful recognition, and community-building - both virtual and in-person.

If you're looking for a role where you can make a real impact, combine creativity with strategy, and work at the heart of a mission-driven business, we’d love to hear from you.

• Owning and evolving our global AP engagement strategy, including communications, events, and other initiatives that build connection and long-term loyalty.
• Developing and delivering a programme of high-quality training experiences - finding scalable ways to support APs before, during and after their training.
• Partnering with Business Development to activate APs, helping them identify and unlock opportunities to deliver value to clients using WiredScore and SmartScore certification.
• Driving AP acquisition by raising the profile of the programme across industry networks, creating compelling go-to-market strategies and sales enablement resources.
• Celebrating the success of our APs through creative recognition and content strategies, helping to strengthen relationships and increase engagement.
• Supporting our expansion into new markets and asset classes by tailoring outreach, communications, and training to new audiences.
• Managing the end-to-end AP experience, from initial enquiry and onboarding through to qualification, activation, and renewal.

• Proven success in building community engagement through a mix of in-person and virtual/digital initiatives.
• A confident copywriter who knows how to adapt their approach depending on the audience, objective and channel.
• Experience developing educational content (e.g. online courses, educational videos, one-pagers etc.).
• Experience executing highly engaging and creative communications strategies.
• Strong cross-functional project management skills — able to manage risks, dependencies, and delivery through others, including across marketing, sales, and product.
• Excellent stakeholder communication and influencing skills, especially with commercial teams.
• Comfortable analysing engagement or programme performance data to inform strategy.
• A can-do attitude and willingness to get stuck in — from ideation through to execution.
• A proactive approach to using AI tools to enhance efficiency, creativity, and quality of output.

• Experience scaling community engagement at a regional or global level.
• Background in partner marketing or channel sales enablement.
• Experience designing or evolving professional development or certification programmes.
• Real estate and/or telco sector experience, or a track record of quickly ramping up in new and complex industries.
• Familiarity with systems such as LMS (we use Litmos and Rise360), CRM (we use Salesforce), and marketing automation tools.
• Comfortable adopting and learning new platforms to support programme delivery, communications and reporting.

• Be at the forefront of the smart building revolution.
• Work with a passionate and innovative team.
• Make a tangible impact on the built environment.
• Opportunity for professional growth and development.

We really care about hiring and supporting a great team of people, and offer competitive compensation and a great range of benefits, including a L&D budget of $1000 per person per annum, health and dental insurance, hybrid working including a ‘work from anywhere’ week per quarter, life insurance, income protection, company retreat, great maternity and paternity leave and a snack-filled office!

WiredScore celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which thrives on the diversity and inclusion of everyone in the team. We are eager to hear from a diverse range of candidates. If this opportunity is interesting as a permanent role with a degree of flexibility please discuss this with us. Disabilities are not a barrier to employment at WiredScore.