Senior Account Manager in Eastwood

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK's leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. To continue our rapid expansion, we are now looking for a passionate and established sales professional to join us as a Senior Account Manager. Reporting into our Sales Manager Account Management, you will play an integral part of developing and maintaining an opportunity pipeline, through maintaining relationships with existing accounts and developing new business via cross and up sales.

What You Will Be Doing

• Achievement of individual and team-based targets in terms of profitability on a quarter-by-quarter basis.
• Responsible for the generation and conversion of sales leads into profitable business, ensuring both revenue and profit margin is maximised.
• To undertake an average of four face-to-face meetings with customers per week plus additional sales calls weekly.
• Responsibility for ensuring that Microlise is invited to bid for all work opportunities in areas where we have competency, within existing accounts.
• Manage several existing accounts to ensure a high level of customer satisfaction and ensure the business maximises its opportunity to cross sell/upsell at all times.
• To undertake sales briefings, seminars, and other events to assist with pipeline development.
• Responsibility for conveying expert advice to business prospects, in all areas of Product Portfolio.
• Responsibility for upkeep of personal professional development ensuring knowledge of key business areas and technical developments.
• Provision of timely and clear quotations and proposals to customers.
• To use company price book and sales collateral effectively and accurately.
• Ensure any discounts are signed off in writing by the appropriate member of senior management.

What We're Looking For

• Demonstrable experience within a Customer Account Manager role.
• Proven track record in hardware, software, and IT sales.
• Aptitude for understanding how technology products and solutions solve business problems.
• Excellent communication and negotiation skills both internal and external building trust and relationships quickly.
• Strong commercial knowledge of a variety of sectors including transport, logistics, retail, automotive and distribution marketplace.
• Ability to work using own initiative with minimal supervision.
• Well organised with ability to prioritise appropriately.
• Flexibility to travel across the UK and internationally as and when the business requires and a full driving license.

Why Microlise?

• Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange.
• Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
• Full support and training to ensure you are well equipped to succeed in your role.
• Great Place to Work certified.
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!
• 25 days holiday, excluding bank holidays, increasing with service.
• Invested in employee health and well-being with over 20 mental health first aiders in the business.
• Employee Assistance Programmes.
• Free Costco membership, 20% off EE mobile and line rental, and other local discounts.
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards.
• Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham.

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in!

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.