IAG Loyalty, based in London, seeks a Tech Lead for Contact Centre products to own architecture, guide delivery, and ensure scalable, secure solutions across platforms including Amazon Connect. You will lead development, drive best practices, and mentor engineers in a fast-paced, hybrid work environment.
The role emphasizes end-to-end ownership, collaboration with product teams, and a data‑driven approach to improve reliability and user satisfaction within the Loyalty division.
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Tech Lead: Contact Center Platform & Architecture employer: Wir In Lds
Wir In Lds offers a collaborative and fast-paced work culture that encourages professional growth through mentorship and ownership of projects. Employees benefit from a hybrid work environment and a focus on best practices in technology solutions.
