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For Companies At a Glance
- Tasks: Lead the transition of IT services in a fast-paced digital environment.
- Company: Join Wipro, a global leader in IT services and consulting.
- Benefits: Full-time role with opportunities for growth and a diverse workplace.
- Why this job: Make a real impact by shaping service transitions and driving innovation.
- Qualifications: Experience in Network Operations and successful IT service transitions required.
- Other info: Be part of a culture that values diversity, equality, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Wipro Warwickshire, United Kingdom
Role: Integrated Service Transition Lead
Location: Warwick
Overview
The Integrated Service Transition SME role is integral to the successful transition of services within our dynamic and fast-growing digital transformation environment. The ideal candidate will bring extensive experience in Network Operations and Process Advisory, with a proven track record of delivering high-quality IT service transition outcomes.
Responsibilities
- Perform the Integrated Service Assessments to adequately define the relevant service design and transition criteria for service interdependencies
- Define and agree integrated requirements and solution design components to produce the Service Design package
- Provide inputs to Integrated Service Transition Approach and Plan
- Provide inputs to Integrated Service Design Pack
- Provide inputs to Integrated Support Model
- Submit updates for review to the NESO Service Owner for review and feedback in line with agreed plan
- Train and coach NESO Service Owners and NESO Vendors (as required) on IST
- Fine tune IST basis feedback loop from NESO Service Owners and NESO Vendors
- Advise NESO Service Owners on the resolution of issues between services and to minimize conflicts
Qualifications and Requirements
The ideal candidate must have working knowledge of Network Operations as mandatory.
Experience in Network Operations and Process Advisory with a track record of delivering successful IT service transitions.
Employment details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Equal Opportunities
Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
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Transition Lead-Service employer: Wipro
Contact Detail:
Wipro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transition Lead-Service
✨Tip Number 1
Network with industry professionals! Reach out to people in your field on LinkedIn or attend local meetups. Building connections can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to service transition and network operations. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of past projects where you successfully led service transitions. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transition Lead-Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Integrated Service Transition Lead role. Highlight your experience in Network Operations and any relevant process advisory work. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in IT service transitions that demonstrate your expertise.
Showcase Your Soft Skills: While technical skills are crucial, don’t forget to showcase your soft skills too! Communication, teamwork, and problem-solving abilities are key in this role, so give us examples of how you've used these in your previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wipro
✨Know Your Stuff
Make sure you brush up on your knowledge of Network Operations and Process Advisory. Be ready to discuss specific examples from your past experiences that showcase your ability to deliver successful IT service transitions.
✨Understand the Role
Familiarise yourself with the Integrated Service Transition Lead role and its responsibilities. Think about how your skills align with the job description, especially in areas like service design and transition criteria.
✨Prepare Questions
Have a list of insightful questions ready for the interviewers. This shows your interest in the role and helps you understand how you can contribute to the team and the company’s goals.
✨Showcase Your Coaching Skills
Since the role involves training and coaching NESO Service Owners and Vendors, be prepared to discuss your experience in mentoring others. Share specific instances where you’ve successfully guided teams through transitions or resolved conflicts.
