At a Glance
- Tasks: Support a dynamic engineering team with hands-on IT and AV troubleshooting.
- Company: Join a leading tech company in Romsey with a collaborative spirit.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Great opportunity for hands-on learners looking to grow their tech skills.
- Why this job: Be the go-to IT support engineer and make a real impact in a fast-paced setting.
- Qualifications: Experience with Windows systems, networking, and AV equipment is essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Romsey-onsite
This is a vital role supporting a UK based engineering team and the role will provide you the opportunity to be the main IT support engineer with Data center experience. The role involves providing IT support to a team of 100 developers, ranging from deskside to server infrastructure. This is a very hands on role so requires somebody who enjoys all round IT work. You will work within a group of geographically dispersed engineers to support end to end IT infrastructure for both existing and future business requirements.
Key Requirements
- Strong knowledge of supporting and troubleshooting Windows Client and Server operating systems (Latest & Legacy)
- Familiarity with the network protocols, network systems, DNS, DHCP & Active Directory
- Strong understanding of Microsoft products, software lifecycle methodology, and information systems development
- Racking, cabling and installation and support of hardware: Networking equipment, servers/workstations, desktops, games consoles, phones, etc
- Configuration and deployment of custom OS images and additional software, as needed, to servers, PCs and devices mainly using Microsoft deployment products such as WDS and SCCM
- Asset Tracking & Maintaining Inventory
- Experience in virtual environments preferably with Hyper‑V and System Center Suite
- Provide customer service and specific AV assistance to customers including AV troubleshooting and operational assistance
- Provide in‑depth Break/Fix AV maintenance
- Assist in maintenance and repair of AV equipment through third‑party vendor relationships
- Maintain neat appearance of AV cables and equipment
- Datacenter - Wintel Stack
Key Responsibilities
- Racking equipment & provisioning hardware as/when required (servers, network hardware)
- Patch panel cabling
- Wireless technologies – familiarity and support
- Configuration and deployment of OS images to servers, desktops, and devices using Microsoft deployment products such as WDS & SCCM
- Installing peripherals and components (GPUs, disks, NICs, memory)
- Active Directory object management
- GPO creation and management
- WSUS setup and management
- File server & DFS setup and management
- Break fix of servers, desktops, laptops, devices & peripherals
- Troubleshooting performance issues on systems (servers and custom‑built workstations)
- Tuning systems to get maximum performanceLiaising with OEM partners for support and tracking right through to resolution
- Tracking all hardware in central asset database
- Tracking maintenance & renewal (M&R) contracts for all hardware assets
- Software tracking in asset database
- Microsoft enterprise software – operating systems (current and legacy), office, System Center Suite and other Microsoft software
Datacenter AV Support Engineer in Romsey employer: Wipro
Wipro is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring our team members thrive in their careers while working on impactful projects across diverse sectors. Our competitive salary and benefits package, combined with a culture that values creativity and excellence, make Wipro a rewarding place to advance your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Datacenter AV Support Engineer in Romsey
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Wipro values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Wipro might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Wipro!
✨Direct Apply to Wipro
Let's not forget to apply directly through the Wipro website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Datacenter AV Support Engineer in Romsey
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Wipro.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Wipro. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Wipro
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
