User Experience Engagement Lead in Reading
User Experience Engagement Lead

User Experience Engagement Lead in Reading

Reading Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the charge in enhancing colleague experiences across various tech domains.
  • Company: Join Wipro, a global leader committed to diversity and inclusion.
  • Benefits: Enjoy a competitive salary, generous benefits, and exciting career growth.
  • Why this job: Be the voice of users and drive impactful changes in technology.
  • Qualifications: Experience in user research, service design, and strong communication skills.
  • Other info: Dynamic environment with a focus on continuous improvement and collaboration.

The predicted salary is between 36000 - 60000 £ per year.

The User Experience Engagement Lead is responsible for understanding, measuring, and improving the end‑to‑end colleague experience across all Workplace Technology domains — Endpoint, Productivity, Identity & Access Management (IDAM), Hardware, and Collaboration. This role acts as the voice of the user within the technology organisation, ensuring that services are intuitive, accessible, and continuously improving.

Strong understanding of digital workplace technologies (Endpoint, Productivity tools, IDAM, Hardware, Collaboration platforms).

  • Experience in user research, engagement, or service design within a technology environment.
  • Proven ability to run surveys, analyze data, and present insights in a compelling way.
  • Experience creating content for internal communication channels (e.g., Viva Engage, intranet, newsletters).
  • Ability to build strong relationships across technical and non‑technical teams.
  • Experience working in a product‑led or agile delivery environment.
  • Knowledge of UX methodologies, journey mapping, and service design frameworks.
  • Familiarity with Microsoft 365, including Viva Engage, SharePoint, Teams, and analytics tools.

You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include:

  • Contributory pension
  • Life insurance policy
  • Private medical insurance

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.

User Experience Engagement Lead in Reading employer: Wipro

Wipro is an exceptional employer that prioritises the colleague experience, offering a dynamic work environment where innovation thrives. With a strong commitment to diversity, equality, and inclusion, employees benefit from a comprehensive training and development programme, competitive salary, and a generous benefits package including private medical insurance and a contributory pension. Located in a fast-paced technology sector, Wipro fosters a culture of collaboration and continuous improvement, making it an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

Wipro Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land User Experience Engagement Lead in Reading

✨Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your user experience projects and insights. This is your chance to shine and demonstrate how you can improve the end-to-end colleague experience.

✨Tip Number 3

Prepare for interviews by practising common questions related to UX methodologies and service design. We recommend doing mock interviews with friends or using online platforms to get comfortable presenting your ideas.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace User Experience Engagement Lead in Reading

User Research
Engagement Strategies
Service Design
Data Analysis
Content Creation
Relationship Building
Agile Methodologies
UX Methodologies
Journey Mapping
Microsoft 365
Viva Engage
SharePoint
Teams
Analytics Tools

Some tips for your application 🫡

Know Your Stuff: Make sure you understand the key aspects of the User Experience Engagement Lead role. Brush up on your knowledge of digital workplace technologies and UX methodologies, as this will help you tailor your application to what we’re looking for.

Showcase Your Experience: When writing your application, highlight your experience in user research, engagement, or service design. Use specific examples to demonstrate how you've improved user experiences in previous roles, as this will really resonate with us.

Be Data-Driven: Since the role involves analysing data and presenting insights, make sure to mention any relevant experience you have with surveys or analytics tools. We love seeing how you can turn data into actionable insights!

Keep It Engaging: Your written application should reflect your ability to create compelling content. Use clear, engaging language and structure your application well. Remember, this is your chance to show us your communication skills, so make it count!

How to prepare for a job interview at Wipro

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of digital workplace technologies like Endpoint, IDAM, and collaboration platforms. Be ready to discuss how these tools can enhance the colleague experience and share any relevant experiences you've had with them.

✨Showcase Your User Research Skills

Prepare examples of user research or engagement projects you've worked on. Highlight how you measured success and what insights you derived from surveys or data analysis. This will demonstrate your ability to act as the voice of the user.

✨Communicate Effectively

Since you'll be creating content for internal communication channels, practice articulating your thoughts clearly. Think about how you can present complex information in a compelling way, perhaps by using storytelling techniques or visual aids.

✨Build Relationships

Be ready to discuss how you've built strong relationships across technical and non-technical teams in the past. Share specific examples that showcase your collaborative spirit and ability to bridge gaps between different groups.

User Experience Engagement Lead in Reading
Wipro
Location: Reading

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