At a Glance
- Tasks: Support and implement cutting-edge AV and Unified Communications solutions globally.
- Company: Join Wipro, a leading tech services company with a collaborative culture.
- Benefits: Competitive salary, health benefits, remote work options, and growth opportunities.
- Other info: Dynamic team environment with excellent career advancement potential.
- Why this job: Make an impact in digital transformation while working with innovative technologies.
- Qualifications: Experience in AV implementations and strong troubleshooting skills required.
The predicted salary is between 37800 - 46200 £ per year.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realise their boldest ambitions and build future-ready, sustainable businesses.
Role: AV / VC / UC Level three Support
The Audio Visual-Unified Communications 3rd Level will deploy and support our Audio Visual and Unified Communications global estate. The candidate will work with our managed services to lead implementations of technically appropriate AV/VC/UC & Telephony products (Ring Central). Manage enterprise network audio-video-related projects. Troubleshoot video issues on network and report progress on various projects and installations. Drive the adoption of video conferencing service usage via Zoom, Teams and/or Webex. Plan and coordinate the expansion of video and voice network technology. Perform Unified Communications software and hardware upgrades, including the installation of video conferencing and A/V equipment.
Interface with Projects and Infrastructure teams, site walkthroughs, design, ordering equipment, receiving and installing equipment, and provide support model for equipment (end-to-end management). Provide project status on a regular basis as project team requires. Collaborate with Operations and Production departments in support of Events, Sales, exhibitions and special projects related to build outs, renovations, adds, moves and changes.
Executive Level Support (C Level, VP, Directors) for unified communication matters. Provide local and remote collaboration support; work with remote Desktop support to resolve issues, work with remote users (internal and external) to successfully connect with existing video conferencing equipment and communicate services between and across different groups and levels internal and external to the organisation.
Tier 3 end user support for all Unified Communications (collaborative applications and video), ability to perform troubleshooting on integrations and support A/V designs in existing and future video-conference rooms and offices. Strong years of experience in audio-visual implementations and/or videoconference network engineering with Cisco Telepresence infrastructure. Experience with Cisco endpoints and infrastructure (Control Hub) UC infrastructure (Ring Central). Experience with Webex administration and other web/audio collaboration platforms and services, specifically Microsoft Teams and Zoom.
Strong infrastructure implementation and project deployment experience. Experience in supporting system migrations and experience with AMX and/or Crestron AV Control systems. Working knowledge of A/V concepts around audio and video signal types, routing, and cabling, including Production devices. Proven ability to drive successful results across multiple functional areas. Extensive experience working in a team-oriented, collaborative environment globally. Well versed in Desktop technologies (Windows 10, Macintosh and Office 365), Collaboration technologies (WebEx, Teams, SharePoint, One Drive), Server Technologies and Network Technologies.
Technology & AV Support Engineer in London employer: Wipro
At Wipro, we pride ourselves on being more than just a workplace; we are a community of innovators dedicated to transforming the future of technology. As an Endur ETRM Business Analyst, you will thrive in a supportive and inclusive environment that values work-life balance and offers flexible working options. With a competitive salary, a comprehensive benefits package, and ample opportunities for professional development, Wipro is the ideal place for you to unlock your potential and make a meaningful impact in the global Gas & Power Market.
StudySmarter Expert Advice🤫
We think this is how you could land Technology & AV Support Engineer in London
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Wipro!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Wipro, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Wipro.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Technology & AV Support Engineer in London
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Wipro, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Wipro.
How to prepare for a job interview at Wipro
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
