Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at DescriptionRole: EUC / Desktop Support Engineer (Onsite)Key ResponsibilitiesProvide on-site End User Computing (EUC) support at locations agreed between Wipro and end client. Deliver field-based desktop support to end users, including VIP and senior stakeholders, ensuring a high level of customer satisfaction. Log, categorise, and validate incidents and service requests accurately within the ITSM tool. Participate in onsite meetings with the Wipro Field Services Lead as required. Support and take part in regular operational and corporate IT drills conducted by CBL.EUC / Desktop Support SkillsStrong hands-on experience supporting Windows 11 desktops and laptops. Experience with hardware diagnostics, break/fix, device swaps, and peripheral support (monitors, docks, keyboards, printers).Proficiency with Microsoft 365 applications (Outlook, Teams, OneDrive, Office).Working knowledge of Active Directory / Entra ID (user accounts, groups, access issues).PowerShell ScriptingExperience troubleshooting VPN, MFA, and network connectivity issues (LAN/Wi‐Fi).Printer and scanner support experience, including onsite configuration. Strong communication and customer service skills, particularly when supporting VIP users. Understanding of ITIL-based incident and service request management. Good to HaveExperience using Nexthink for endpoint analytics, device health monitoring, and proactive troubleshooting. Ability to interpret Nexthink insights to identify root causes and performance issues affecting end-user experience.͏͏͏͏Mandatory Skills: Desktop Support. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. It has always been in our DNA - as the world around us changes, so do we.
Permanent Desktop Support Engineer in London employer: Wipro
At Wipro, we pride ourselves on being more than just a workplace; we are a community of innovators dedicated to transforming the future of technology. As an Endur ETRM Business Analyst, you will thrive in a supportive and inclusive environment that values work-life balance and offers flexible working options. With a competitive salary, a comprehensive benefits package, and ample opportunities for professional development, Wipro is the ideal place for you to unlock your potential and make a meaningful impact in the global Gas & Power Market.
