Lead Administrator L1 in London

London Full-Time No home office possible

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Job Description

Job description:

About the Role:

Managing and optimizing our enterprise DDI (DNS, DHCP, IP Address Management) solutions to ensure seamless network services for our global clientele. Your expertise will contribute to maintaining the reliability and security of critical network infrastructure components that support our business operations and those of our clients in highly regulated environments, including the financial services industry.

Responsibilities:

Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore DDI services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary for DDI environment
Collaborate with network architects, network security and network operations teams to implement best practices for DDI services.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Hands on experience in managing/configuring of Enterprise networks or DDI solutions
Knowledge of DNS, DHCP and IP address Management protocols
Experience with DDI tools (TCPWave, Bluecat or Infoblox) would be advantageous
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Ability to operate with a limited level of direct supervision.
Experience in a Financial Services or large complex and/or global environment preferred
Effective analytic/diagnostic skills