At a Glance
- Tasks: Support a global engineering team with hands-on IT and data centre expertise.
- Company: Join Wipro, a leading tech company driving digital transformation worldwide.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Other info: Collaborate with a diverse team and enjoy a vibrant workplace culture.
- Why this job: Make a real impact by supporting innovative projects in a dynamic environment.
- Qualifications: Experience in IT support, strong knowledge of Windows systems, and troubleshooting skills.
The predicted salary is between 37800 - 46200 £ per year.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
The Role
MLS provide an enterprise level IT service offering for Microsoft Engineering teams across the globe. This is a vital role supporting a UK based engineering team and the role will provide you the opportunity to be the main IT support engineer with Data center experience. The role involves providing IT support to a team of 100 Developers, ranging from deskside to server infrastructure. This is a very hands-on role so requires somebody who enjoys all round IT work. You will work within a group of geographically dispersed engineers to support end to end IT infrastructure for both existing and future business requirements.
Requirements
- Years of related experience in an IT support role, ideally within R&D environments but not essential.
- Strong knowledge of Supporting and Troubleshooting Windows Client and Server operating systems (Latest & Legacy).
- Knowledge & experience working with/supporting and building gaming hardware would be beneficial i.e. Familiarity with the network protocols, network systems, DNS, DHCP & Active Directory.
- Strong understanding of Microsoft products, software lifecycle methodology, and information systems development.
- Racking, cabling and installation and support of hardware: Networking equipment, servers/workstations, desktops, games consoles, phones, etc.
- Configuration and deployment of custom OS images and additional software, as needed, to servers, PC’s and devices mainly using Microsoft deployment products such as WDS and SCCM.
- Asset Tracking & Maintaining Inventory.
- Experience in virtual environments preferably with Hyper-V and System Center Suite.
- Monitoring the health and performance of all Windows infrastructure to ensure service availability and Security patching compliance.
- Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts.
- Set up, repair and upgrade AV equipment throughout large corporate campus and sales sites.
- Provide customer service and specific AV assistance to customers including AV troubleshooting and operational assistance.
- Act as subject matter expert in technical support field.
- Provide efficiency recommendations when immediate problems arise.
- Provide in-depth Break/Fix AV maintenance.
- Maintain pooled equipment inventory for on and off-site project support.
- Maintain robust maintenance logs.
- Assist in maintenance and repair of AV equipment through third party vendor relationships.
- Provide timely and descriptive reports of equipment malfunction.
- Provide timely and descriptive reports of equipment repair, mitigation and work arounds.
- Maintain neat appearance of AV cables and equipment.
- Input data for metrics tracking including daily work ticketing system.
Good experience with working through PowerShell Scripting and creating new scripts.
Mandatory Skills: Datacenter - Wintel Stack.
We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. It has always been in our DNA - as the world around us changes, so do we.
Cisco Data Center Engineer in London employer: Wipro
At Wipro, we pride ourselves on being more than just a workplace; we are a community of innovators dedicated to transforming the future of technology. As an Endur ETRM Business Analyst, you will thrive in a supportive and inclusive environment that values work-life balance and offers flexible working options. With a competitive salary, a comprehensive benefits package, and ample opportunities for professional development, Wipro is the ideal place for you to unlock your potential and make a meaningful impact in the global Gas & Power Market.
StudySmarter Expert Advice🤫
We think this is how you could land Cisco Data Center Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Wipro values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Wipro might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Wipro!
✨Direct Apply to Wipro
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We think you need these skills to ace Cisco Data Center Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Wipro.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Wipro. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Wipro
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.