Wipro Warwickshire, England, United Kingdom
Location: Warwick (On-site, 5 days a week)
Employment Type: Full-time
Position Purpose
This role serves as the primary support for critical applications, ensuring stability, security, and operational excellence. This role requires strong technical skills, proactive monitoring, and effective collaboration with support and partner teams.
Key Responsibilities
- Provide support for critical applications, troubleshooting queries and issues promptly.
- Monitor systems and applications to ensure optimal performance and availability.
- Engage with support and external partners for issue escalation and resolution.
- Adhere to ITIL processes and best practices for incident, problem, and change management.
- Maintain accurate documentation of incidents and resolutions.
- Ensure compliance with security protocols and contribute to risk mitigation efforts.
- Monitoring tools and techniques.
- ITIL process knowledge.
- Proficiency in Linux and scripting.
- Strong technical troubleshooting skills for issues.
You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;
- Contributory pension
- Life insurance policy
- Private medical insurance.
Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology, Human Resources, and Accounting/Auditing
Industries
Software Development and Financial Services
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Contact Detail:
Wipro Recruiting Team