JIRA Administrator

Role: Jira Admin Location: anywhere in UK (remote) Role: We are looking for an Atlassian Jira and Confluence administrator with strong Jira admin experience that can create/update projects, workflows, field customization, integrations etc. but ideally also be able to look at, and convert our current IT projects and move them under the Jira Service Management toolset Responsibilities: Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/Bitbucket build and configure Provide application support for JIRA and Confluence to IT the rest of the business Understanding of JIRA APIs and webhooks Support JIRA and Confluence users Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation and configuration of the plug-ins Utilizes design skills to define JIRA workflows and the related screen schemes for complex and high impact projects Implement custom xml-based JIRA gadgets Support and configure JIRA plugins as required Generate documentation on workflows and processes implemented in JIRA to support runbooks Create JIRA projects, queries and reports as required Develops and maintains integrations between Service Now and other systems Understand tools ITIL support framework to ensure strong understanding of processes Wipro is an exciting organization to work for. We ranked as a “Top Employer” as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. This is accompanied by exciting business growth in the last six-quarters. Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension Extra holiday purchase Life insurance policy Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.