Wipro Limited is seeking an IT Service Desk Analyst to act as the first point of contact for IT-related queries in Belfast. You will log and triage incidents, provide first-level troubleshooting, reset passwords, and assist users with access permissions.
The role emphasizes customer service, adherence to SLAs, and maintaining clear documentation while working with security policies and knowledge base articles.
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IT Service Desk Lead – First-Line Support employer: Wipro
At Wipro, we pride ourselves on being more than just a workplace; we are a community of innovators dedicated to transforming the future of technology. As an Endur ETRM Business Analyst, you will thrive in a supportive and inclusive environment that values work-life balance and offers flexible working options. With a competitive salary, a comprehensive benefits package, and ample opportunities for professional development, Wipro is the ideal place for you to unlock your potential and make a meaningful impact in the global Gas & Power Market.
