Wipro Limited in London is seeking an IT Incident Management professional to resolve priority incident tickets, perform initial triage, document observations, and support change requests within defined SLAs. You will monitor incident lifecycles, analyze root causes, and contribute to service improvement plans, collaborating with clients and internal teams to ensure quality and timely resolution.
The role emphasizes process adherence, accurate logging, and proactive mitigation to reduce repeat
#J-18808-Ljbffr
IT Incident & Change Admin – Contract employer: Wipro
At Wipro, we pride ourselves on being more than just a workplace; we are a community of innovators dedicated to transforming the future of technology. As an Endur ETRM Business Analyst, you will thrive in a supportive and inclusive environment that values work-life balance and offers flexible working options. With a competitive salary, a comprehensive benefits package, and ample opportunities for professional development, Wipro is the ideal place for you to unlock your potential and make a meaningful impact in the global Gas & Power Market.
