At a Glance
- Tasks: Bridge the gap between customers and delivery teams, ensuring accurate solutions.
- Company: Wipro Limited, a leading tech services and consulting company.
- Benefits: Competitive pay, opportunities for growth, and a dynamic work environment.
- Other info: Join a culture of reinvention and continuous learning.
- Why this job: Be part of innovative projects that drive digital transformation and customer satisfaction.
- Qualifications: Experience in business analysis and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
Role Purpose
The purpose of the role is to liaison and bridge the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulate them aptly to delivery teams, thereby ensuring the right solutioning to the customer.
- Customer requirements gathering and engagement
- Interface and coordinate with client engagement partners to understand the RFP/RFI requirements.
- Detail out scope documents, functional & non-functional requirements, features etc., ensuring all stated and unstated customer needs are captured.
- Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements.
- Engage and interact with internal teams - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely responses to RFP/RFIs.
- Understand and communicate the financial and operational impact of any changes.
- Periodic cadence with customers to seek clarifications and feedback regarding the solution proposed for a particular RFP/RFI and accordingly instructing the delivery team to make changes in the design.
- Empower the customers through demonstration and presentation of the proposed solution/prototype.
- Maintain relationships with customers to optimize business integration and lead generation.
- Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/products) to the customers.
- Engage with delivery team to ensure the right solution is proposed to the customer
- Periodic cadence with delivery team to provide them with customer feedback/inputs on the proposed solution.
- Review the test cases to check 100% coverage of customer requirements.
- Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer.
- Deploy and facilitate new change requests to cater to customer needs and requirements.
- Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback.
- Conduct Integration Testing and User Acceptance demos to validate implemented solutions and ensure 100% success rate.
- Use data modelling practices to analyze the findings and design, develop improvements and changes.
- Ensure 100% utilization by studying systems capabilities and understanding business specifications.
- Stitch the entire response/solution proposed to the RFP/RFI before it is presented to the customer.
- Support Project Manager/Delivery Team in delivering the solution to the customer
- Define and plan project milestones, phases and different elements involved in the project along with the principal consultant.
- Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans.
- Ensure Customer Satisfaction through quality deliverables on time.
- Build domain expertise and contribute to knowledge repository
- Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical.
- Write whitepapers/research papers, point of views and share with the consulting community at large.
- Identify and create use cases for different projects/accounts that can be brought at Wipro level for business enhancements.
- Conduct market research for content and development to provide the latest inputs into the projects thereby ensuring customer delight.
Performance Parameters
- Customer Engagement and Delivery Management: PCSAT, utilization % achievement, number of leads generated from the business interaction, number of errors/gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.
- Knowledge Management: Number of whitepapers/research papers written, number of user stories created, % of proposal documentation completed and uploaded into knowledge repository, number of reusable components developed for proposal during the quarter.
Mandatory Skills: Business Analysis.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realise them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
BUSINESS ANALYST L5(CONTRACT) in Horsham employer: Wipro
At Wipro, we pride ourselves on being more than just a workplace; we are a community of innovators dedicated to transforming the future of technology. As an Endur ETRM Business Analyst, you will thrive in a supportive and inclusive environment that values work-life balance and offers flexible working options. With a competitive salary, a comprehensive benefits package, and ample opportunities for professional development, Wipro is the ideal place for you to unlock your potential and make a meaningful impact in the global Gas & Power Market.
StudySmarter Expert Advice🤫
We think this is how you could land BUSINESS ANALYST L5(CONTRACT) in Horsham
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
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✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Wipro, showing exactly what you can bring to the table.
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If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace BUSINESS ANALYST L5(CONTRACT) in Horsham
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Wipro.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Wipro. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Wipro
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
