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- Tasks: Join our IT team to manage and secure critical data centre infrastructure.
- Company: Wipro is a top employer known for its commitment to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous benefits, training, and development opportunities.
- Why this job: Be part of a dynamic team with exciting growth and impactful work in tech.
- Qualifications: Experience in tech operations, especially in financial services, is essential.
- Other info: We welcome all applicants and promote a diverse workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
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We are seeking a Data Centre Engineer to join our bank’s IT team and take a supporting role in managing. maintaining and securing our critical data centre infrastructure. This role involves designing, implementing, and overseeing secure, scalable, and resilient DC infrastructure across the bank’s data centres and offices. As an engineer, you will play a pivotal role in actively supporting the bank’s DC infrastructure, ensuring operational success, and mentoring other team members.
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Job description:
Role Purpose
We are seeking a Data Centre Engineer to join our bank’s IT team and take a supporting role in managing. maintaining and securing our critical data centre infrastructure. This role involves designing, implementing, and overseeing secure, scalable, and resilient DC infrastructure across the bank’s data centres and offices. As an engineer, you will play a pivotal role in actively supporting the bank’s DC infrastructure, ensuring operational success, and mentoring other team members.
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Reporting to the Data Centre Engineering Manager you will be responsible for:
Day-to-day DC Operations
• Lead the successful operations of the Aldermore Group data centre environments.
• Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services.
• Ensure the Data Centre is visually always kept to a high standard.
Technical Responsibilities
• Responsible Financial Budgeting for all on-premises hosted services.
• Site level Procurement
• Site Risk Management
• Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider.
• Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets
• Maintain all documentation in an ‘audit ready’ state
• Capacity management including power, floor space and assisting with forecasting loadings.
• Change management approval site level responsibility.
• Support the CTO team with Incident and problem management.
• Assist with hardware replacements, RMA tasks
• Managing new and existing business requirements
• Responsible for managing the internal cabling (and external carrier fibres brought into the building) to a high standard, with all cabling inventoried.
• Encourage cross departmental collaborative working and lead by example
• Act as an escalation point for complex technical issues and incidents.
Vendor and Stakeholder Management
• Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly.
Incident and Change Management
• Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours.
• Conduct root cause analysis for major incidents and implement measures to prevent recurrence.
• Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies.
• Develop SLA’s and processes for service requests such as ‘remote hands’ service or cabling requests.
Project Management
• Manage and execute network projects, coordinating with cross-functional teams and PMO to deliver on time, within scope, and on budget.
• Contribute to strategic planning for network infrastructure and provide input on technology investments.
Planned Preventative Maintenance
• Validating all PPM’s are completed on time, managing any faults or advisories that have been reported are logged and tracked through to completion.
Reporting
• Assist with monthly reporting on DC power usage (subject to usage availability), PUE, capacity, and ensuring all information is correct and delivered on time.
Key skills Required:
• Extensive experience in technology and operations, preferably within the financial services or banking industry.
• Good understanding of security protocols and compliance standards (e.g., PCI-DSS, CIS, NIST).
• Experience in a Data Centre Operations or other similar critical operations role.
• Strong and demonstrable process management and development experience in a live operational environment.
• Extensive real time Incident / Fault management experience in a business-critical environment.
• Managing 3rd party suppliers to deliver against stringent SLA’s.
• Financial and Budget Management.
• Good understanding of Health and Safety, ISO standards, and compliance, BMS, PMS, fire systems.
• Knowledge of Datacenters Customer installations, such as racks, HAC, cabling, cross connects, power, testing and customer acceptance
͏ Mandatory Skills: Desktop Support .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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Datacenter Technician employer: Wipro
Contact Detail:
Wipro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and protocols mentioned in the job description, such as PCI-DSS and NIST. This will not only help you understand the role better but also allow you to speak confidently about your knowledge during any discussions.
✨Tip Number 2
Network with professionals already working in data centres or within the banking sector. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-time incident management experiences you've had in previous roles. Be ready to share specific examples of how you handled critical situations, as this is a key responsibility for the position.
✨Tip Number 4
Showcase your understanding of asset management and lifecycle reporting. Consider preparing a brief overview of how you have managed similar tasks in the past, as this aligns closely with the responsibilities outlined in the job description.
We think you need these skills to ace Datacenter Technician
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Datacenter Technician position. Tailor your application to highlight your relevant experience in data centre operations and incident management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive experience in technology and operations, particularly within the financial services or banking industry. Mention specific projects or roles where you managed critical infrastructure or led incident response efforts.
Showcase Technical Skills: Make sure to include your knowledge of security protocols, compliance standards, and your understanding of networking and circuits. Provide examples of how you've applied these skills in previous roles, especially in a data centre environment.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are interested in working with Wipro and how you align with their values of diversity and inclusion.
How to prepare for a job interview at Wipro
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Data Centre Engineer. Familiarise yourself with key tasks such as managing infrastructure, ensuring operational continuity, and collaborating with vendors. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in areas like networking, security protocols, and incident management. Highlight any relevant experience in data centre operations or similar critical environments, as this will be crucial for the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle incidents. Think of examples from your past experiences where you successfully managed incidents or implemented solutions in a high-pressure environment.
✨Demonstrate Team Collaboration
Since mentoring and collaboration are key aspects of the role, be ready to discuss how you've worked effectively within a team. Share examples of how you've supported colleagues or collaborated with stakeholders to achieve common goals.