At a Glance
- Tasks: Support a dynamic engineering team with hands-on IT support in a datacentre environment.
- Company: Join a leading tech company in London, driving innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting career path with exposure to cutting-edge technologies and a vibrant team culture.
- Why this job: Be the backbone of IT support and make a real difference in a fast-paced environment.
- Qualifications: Experience in IT support, knowledge of Windows systems, and strong troubleshooting skills.
The predicted salary is between 40000 - 50000 £ per year.
- City: London
- State/Province: London
- Posting Start Date: 7/9/26
The Role
This is a vital role supporting a UK based engineering team and will provide you the opportunity to be the main IT support engineer with datacenter experience.
The role involves providing IT support to a team of 100 Developers, ranging from deskside to server infrastructure.
This is a very hands on role so requires somebody who enjoys all round IT work.
You will work within a group of geographically dispersed engineers to support end to end IT infrastructure for both existing and future business requirements.
Key Requirements for the role
- Experience in an IT support role, ideally within R&D environments but not essential.
- Strong knowledge of supporting and troubleshooting Windows Client and Server operating systems (latest & legacy).
- Familiarity with network protocols, network systems, DNS, DHCP & Active Directory.
- Strong understanding of Microsoft products, software lifecycle methodology, and information systems development.
- Racking, cabling and installation and support of hardware: networking equipment, servers/workstations, desktops, gaming consoles, phones, etc.
- Configuration and deployment of custom OS images and additional software, as needed, to servers, PCs and devices mainly using Microsoft deployment products such as WDS and SCCM.
- Asset tracking & maintaining inventory.
- Experience in virtual environments preferably with Hyper‑V and System Center Suite.
- Provide customer service and specific AV assistance to customers including AV troubleshooting and operational assistance.
- Provide in‑depth break/fix AV maintenance.
- Assist in maintenance and repair of AV equipment through third‑party vendor relationships.
- Maintain neat appearance of AV cables and equipment.
Key Responsibilities
- Racking equipment & provisioning hardware as/when required (servers, network hardware).
- Patch panel cabling.
- Wireless technologies – familiarity and support.
- Configuration and deployment of OS images to servers, desktops, and devices using Microsoft deployment products such as WDS & SCCM.
- Installing peripherals and components (GPUs, disks, NICs, memory).
- Active Directory object management.
- GPO creation and management.
- WSUS setup and management.
- File Server & DFS setup and management.
- Break‑fix of servers, desktops, laptops, devices & peripherals.
- Troubleshooting performance issues on systems (servers and custom‑built workstations).
- Tuning systems to get maximum performance.
- Liaising with OEM partners for support and tracking right through to resolution.
- Tracking all hardware in central asset database.
- Tracking maintenance & renewal (M&R) contracts for all hardware assets.
- Software tracking in asset database.
- Microsoft Enterprise Software – operating systems (current and legacy), Office, System Center Suite and other Microsoft software.
- Mandatory Skills
- Datacenter – Wintel stack.
- #J-18808-Ljbffr
Datacenter Engineer employer: Wipro
Wipro is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, we provide extensive training and development opportunities, ensuring our team members thrive in their careers while working on impactful projects across diverse sectors. Our competitive salary and benefits package, combined with a culture that values creativity and excellence, make Wipro a rewarding place to advance your professional journey.
