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- Tasks: Conduct loss assessments and resolve customer queries for pension cases.
- Company: Join a diverse and inclusive team at Servaada.
- Benefits: Gain valuable experience in the financial services sector with a supportive work environment.
- Other info: Opportunity to learn about pensions and develop your career in finance.
- Why this job: Make a real difference by ensuring fair treatment for customers in pension matters.
- Qualifications: Strong analytical skills and good communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
To carry out loss assessment calculations for the PR Guarantee cases and deal with related remedial work, complaints and queries, to ensure fair treatment and satisfactory outcomes for customers. Calculations should be carried out in accordance with the guidance issued for the industry wide review of personal pensions. The review concerns the remediation of mis-sold individual pension plans between April 1988 and June 1994 that resulted in customers opting out of, not joining or transferring benefits from occupational pension schemes.
Key Essentials
- Proven analytical and investigative skills.
- Good inter-personal, organisational and time management skills.
- Demonstrates good telephone and communication skills.
- Solid skills in report writing and use of all Microsoft office products.
- Proven ability to adapt to change and have a flexible attitude at work.
Desirable:
- Working knowledge of the Respond complaints system.
- Working knowledge of the PRESS calculations tool.
Knowledge
- A comprehensive understanding of Final Salary (defined benefit) pension schemes.
- An awareness and understanding of the Industry Wide Review of Personal Pensions.
- A detailed understanding of ReAssure’s pension products and the options available to customers at retirement.
- An awareness of Risk and Regulation in relation to the pensions review and current pensions legislation.
- Awareness and understanding of Data Protection Requirements.
- Ideally educated to ’A’ level standard or recognised equivalent.
Desirable:
- Knowledge of Financial Services products.
- Awareness of FCA complaint handling environment and legislation.
- Knowledge of requirements for salesforce structure and controls.
- Working knowledge of ReAssure ALPHA system and associated business processes.
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Pensions Guarantee Loss Assessor (12 Months FTC) in Telford employer: Wipro Technologies
Contact Detail:
Wipro Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Guarantee Loss Assessor (12 Months FTC) in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the pensions industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of pension schemes and the specific regulations mentioned in the job description. We want you to show off your analytical skills and understanding of the industry during those crucial conversations!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Pensions Guarantee Loss Assessor position.
✨Tip Number 4
Apply through our website for the best chance of getting noticed! We love seeing applications come directly from our platform, and it helps us keep track of all the amazing talent out there. So, get clicking and let’s make it happen!
We think you need these skills to ace Pensions Guarantee Loss Assessor (12 Months FTC) in Telford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pensions Guarantee Loss Assessor role. Highlight your analytical skills and any relevant experience with pensions or financial services to show us you’re the right fit!
Show Off Your Communication Skills: Since this role involves dealing with complaints and queries, it’s essential to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you’d handle customer interactions.
Highlight Relevant Knowledge: Mention any understanding you have of Final Salary pension schemes and the Industry Wide Review of Personal Pensions. This will help us see that you’re knowledgeable about the field and ready to dive into the specifics of the job.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wipro Technologies
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Final Salary pension schemes and the Industry Wide Review of Personal Pensions. Being able to discuss these topics confidently will show that you're serious about the role and understand the complexities involved.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical and investigative skills during the interview. You might be asked to solve a hypothetical loss assessment scenario, so practice breaking down complex information and explaining your thought process clearly.
✨Communicate Like a Pro
Since good communication is key in this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your telephone and face-to-face communication skills.
✨Be Ready for Change
This role requires a flexible attitude, so be prepared to discuss how you've adapted to changes in previous jobs. Share specific examples that highlight your ability to handle shifting priorities and maintain a positive outlook.