SOLUTION ARCHITECT L1 in Reading

Role Purpose

The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.

Responsibilities

• Develop architectural solutions for new deals and major change requests in existing deals.
• Create an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.
• Provide solutioning of RFPs received from clients and ensure overall design assurance.
• Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications to better match business outcome objectives.
• Analyze technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/architecture.
• Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology.
• Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions.
• Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps.
• Evaluate and recommend solutions to integrate with overall technology ecosystem.
• Work closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution.
• Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail.
• Validate the solution/prototype from technology, cost structure and customer differentiation point of view.
• Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem.
• Collaborate with sales, program/project, consulting teams to reconcile solutions to architecture.
• Track industry and application trends and relate these to planning current and future IT needs.

Enable Delivery Teams by providing optimal delivery solutions/frameworks

• Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor.
• Develop and establish relevant technical, business process and overall support metrics (KPI/SLA) to drive results.
• Manage multiple projects and accurately report the status of all major assignments while adhering to all project management standards.
• Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects.
• Ensure quality assurance of all architecture or design decisions and provide technical mitigation support to the delivery teams.
• Recommend tools for reuse, automation for improved productivity and reduced cycle times.
• Lead the development and maintenance of enterprise framework and related artefacts.
• Develop trust and build effective working relationships through respectful, collaborative engagement across individual product teams.
• Ensure architecture principles and standards are consistently applied to all projects.

Ensure optimal client engagement:

• Support pre-sales team while presenting the entire solution design and its principles to the client.
• Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed.
• Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor.

Competency Building and Branding

• Ensure completion of necessary trainings and certifications.
• Develop Proof of Concepts (POCs), case studies, demos etc. for new growth areas based on market and customer research.
• Develop and present a point of view of Wipro on solution design and architecture by writing white papers, blogs etc.
• Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits.
• Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external).
• Mentor developers, designers and junior architects in the project for their further career development and enhancement.
• Contribute to the architecture practice by conducting selection interviews etc.

Team Management

• Resourcing: Anticipate new talent requirements as per the market/industry trends or client requirements. Hire adequate and right resources for the team.
• Talent Management: Ensure adequate onboarding and training for the team members to enhance capability & effectiveness. Build an internal talent pool and ensure their career progression within the organization. Manage team attrition. Drive diversity in leadership positions.
• Performance Management: Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports. Ensure that the Performance Nxt is followed for the entire team.
• Employee Satisfaction and Engagement: Lead and drive engagement initiatives for the team. Track team satisfaction scores and identify initiatives to build engagement within the team.

Mandatory Skills

• Salesforce Field Service Lightning

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.