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- Tasks: Lead automation initiatives to boost efficiency and productivity for client accounts.
- Company: Wipro is a global tech leader focused on innovative digital transformation solutions.
- Benefits: Enjoy a diverse workplace, opportunities for growth, and a chance to make an impact.
- Why this job: Join a forward-thinking team and shape the future of automation in a dynamic environment.
- Qualifications: 5-8 years of experience in service transformation required.
- Other info: We welcome applications from individuals with disabilities and promote diversity.
The predicted salary is between 43200 - 72000 £ per year.
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Title: Lead – Delivery Transformation – L1
Requisition ID: 84889
City: Sheffield, Sheffield Bus
Country/Region: GB
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The purpose of the role is to lead automation initiatives, including Holmes, within client accounts of a vertical for service line offerings to increase efficiency and productivity.
Responsibilities
- Lead configuration of applications: through subject knowledge and standardize models. Review and stay abreast with current and upcoming trends in automation technology and best practices, as well as account delivery processes and requirements in the BU/DU. Develop and review the Account Automation Plans in consultation with Account Partners and Delivery teams. Evaluate client/BU needs and develop configurations that support business processes. Support the presentation of the business case for automation to clients and seek approval. Audit configuration items for conformance to specifications, drawings, interface control documents, and contractual requirements. Develop scalable dashboards and process support systems for automation monitoring. Develop Statements of Work for report/software/customization requests. Maintain related documentation and control drawings. Serve as the technical point of contact for project access control to protect sensitive information.
- Coordinate with teams for product development: Support automation and governance. Review current infrastructure solutions. Identify and implement innovative solutions based on customer interactions. Review automation project progress and resolve escalations. Set policies and procedures for automation projects and ensure adherence. Prepare teams for successful application rollouts, including training and information transfer. Advise on system setup and business rule integration. Provide support for demonstrations, training, and customer support on automation platforms.
- Enable Delivery Teams: Oversee installation, maintenance, and troubleshooting of software and infrastructure. Manage alignment across timelines and ensure quality assurance. Participate in problem resolution. Support maintenance and calibration. Assist in implementation of technical systems. Integrate automated builds and conduct performance checks. Promote best practices, standardization, and continuous improvement. Control system configuration and ensure consistency across modules.
- Capability development: Review automation trends and identify capability gaps. Leverage customer technology potential. Develop training modules to build team capabilities.
Mandatory Skills: Service Transformation. Experience: 5-8 Years.
We are building a modern Wipro, an end-to-end digital transformation partner. Join us to reinvent your career and help us evolve with industry changes. Applications from people with disabilities are explicitly welcome.
If you encounter suspicious activity, email us at helpdesk.recruitment@wipro.com. Do not send resumes to this email. For unethical/hiring concerns, contact ombuds.person@wipro.com.
We are an Equal Opportunity Employer, committed to diversity and inclusion, providing accommodations throughout the recruitment process.
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Lead - Delivery Transformation - L1 employer: Wipro Technologies
Contact Detail:
Wipro Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead - Delivery Transformation - L1
✨Tip Number 1
Familiarise yourself with the latest trends in automation technology. Being knowledgeable about tools like Holmes and other automation platforms will not only help you in interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work at Wipro or similar companies. Engaging in conversations about service transformation and automation can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led automation initiatives in the past. Highlighting your experience in developing automation plans and managing project rollouts will showcase your capability for this role.
✨Tip Number 4
Demonstrate your understanding of client needs by researching Wipro's current projects and clients. Tailoring your discussions around how you can add value to their specific challenges will set you apart from other candidates.
We think you need these skills to ace Lead - Delivery Transformation - L1
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Lead - Delivery Transformation position. Tailor your application to highlight relevant experience in automation initiatives and service transformation.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with automation technologies and project management. Provide specific examples of how you've led similar initiatives or contributed to service line offerings in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for digital transformation and innovation. Mention how your skills align with Wipro's mission and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Wipro Technologies
✨Understand Automation Trends
Familiarise yourself with the latest trends in automation technology. Being able to discuss current innovations and how they can be applied to the role will demonstrate your expertise and enthusiasm for the field.
✨Showcase Your Leadership Skills
As a Lead in Delivery Transformation, it's crucial to highlight your leadership experience. Prepare examples of how you've successfully led teams or projects, particularly in automation initiatives, to showcase your ability to guide others.
✨Prepare for Technical Questions
Expect technical questions related to automation processes and configurations. Brush up on your knowledge of application setup, system integration, and troubleshooting to confidently answer these queries.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will illustrate your critical thinking skills and your ability to manage escalations effectively.
