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- Tasks: Lead technical architecture and manage daily operations for innovative tech solutions.
- Company: Wipro is a global leader in technology services, driving digital transformation for clients worldwide.
- Benefits: Enjoy flexible work options, career growth opportunities, and a diverse, inclusive workplace.
- Why this job: Join a purpose-driven team that empowers you to reinvent your career and make an impact.
- Qualifications: 5-8 years of experience in Windows Server Administration required.
- Other info: We welcome applications from all backgrounds, including those with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
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Work with us
Requisition ID: 76417
City: Sheffield, Sheffield Bus
Country/Region: GB
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
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Do
- Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
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Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
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Deliver
No Performance Parameter Measure 1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management 2 New projects Timely delivery
Avoid unauthorised changes
No formal escalations
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Mandatory Skills: Windows Server Admin.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us athelpdesk.recruitment@wipro.com . Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group atombuds.person@wipro.com .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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Lead Administrator - L1 employer: Wipro Technologies
Contact Detail:
Wipro Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Administrator - L1
✨Tip Number 1
Familiarise yourself with the latest trends in Windows Server Administration. Being well-versed in current technologies and best practices will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-paced field.
✨Tip Number 2
Network with professionals in the industry, especially those who work at Wipro or similar companies. Attend relevant tech meetups or online forums where you can connect with others and gain insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience with disaster recovery plans and team management during the interview. Be ready to share specific examples of how you've successfully led teams and managed operations in previous roles.
✨Tip Number 4
Research Wipro's values and recent projects. Understanding their mission and how they approach digital transformation will help you align your answers with their goals, making you a more attractive candidate.
We think you need these skills to ace Lead Administrator - L1
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Lead Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, focus on your past experiences that relate directly to the role. Emphasise your technical expertise in architecture planning, database management, and team leadership, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only showcases your qualifications but also expresses your enthusiasm for working at Wipro. Mention specific projects or achievements that demonstrate your ability to meet the challenges outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for a Lead Administrator.
How to prepare for a job interview at Wipro Technologies
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Lead Administrator. Familiarise yourself with architecture planning, database management, and disaster recovery strategies, as these are key aspects of the role.
✨Showcase Your Technical Expertise
Be prepared to discuss your technical skills in Windows Server Administration and any relevant technologies. Highlight specific projects where you've successfully implemented solutions or improved efficiency.
✨Demonstrate Leadership Skills
Since this role involves team management, be ready to share examples of how you've led teams in the past. Discuss your approach to talent management, performance reviews, and employee engagement initiatives.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past challenges you've faced in operations management and how you resolved them, focusing on root cause analysis and implementation of fixes.
