Wipro Limited in London is seeking an IT Incident Management professional to resolve priority incident tickets, perform initial triage, document observations, and support change requests within defined SLAs. You will monitor incident lifecycles, analyze root causes, and contribute to service improvement plans, collaborating with clients and internal teams to ensure quality and timely resolution.
The role emphasizes process adherence, accurate logging, and proactive mitigation to reduce repeat
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IT Incident & Change Admin – Contract employer: Wipro Technologies
Wipro Limited is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to drive their own career reinvention. With a commitment to diversity and inclusion, Wipro offers extensive growth opportunities through continuous learning and engagement with cutting-edge technology in a dynamic global environment. Located in a vibrant city, employees benefit from a supportive work atmosphere that prioritises customer satisfaction and professional development.
