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For Companies At a Glance
- Tasks: Support and manage infrastructure for cutting-edge tech demos and customer experiences.
- Company: Join a leading tech company focused on innovation and excellence.
- Benefits: Enjoy competitive pay, health perks, and opportunities for remote work.
- Other info: Dynamic role with great potential for career advancement.
- Why this job: Be at the forefront of technology, ensuring seamless experiences for customers.
- Qualifications: Experience in infrastructure support and a passion for technology.
The predicted salary is between 35000 - 45000 £ per year.
This role combines onsite infrastructure operations and deployment project management for Microsoft Experience & Technology Centres (MTCs) and MLS lab environments. The position is responsible for ensuring seamless demo readiness, infrastructure reliability, and end-to-end coordination of deployment and decommissioning activities, while aligning with customer experience, compliance, and operational excellence standards.
Responsibilities
- Provide smart-hands support for core network, compute, and lab infrastructure (WAN/LAN/WLAN, servers, racks).
- Perform rack & stack, provisioning, decommissioning, and hardware lifecycle management.
- Manage server room operations, ensuring uptime and operational health.
- Support incident, problem, and change management for infrastructure services.
- Own deployment, support, and readiness of demos and experience environments.
- Execute daily walkthroughs and health checks across demo setups.
- Act as technical SME for Experience Platform demos and hybrid cloud scenarios.
- Administer Azure subscriptions, identities, and local environment configurations.
- Maintain asset inventory and tracking for all demo devices and solutions.
- Provide onsite technical support during customer visits, showcases, and events.
Infrastructure Support Engineer employer: Wipro Technologies
Contact Detail:
Wipro Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Support Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on that perfect Infrastructure Support Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in infrastructure operations and deployment management. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and interests. Use our website to find roles that excite you, especially those that involve hands-on support and technical challenges.
✨Tip Number 4
Prepare for interviews by brushing up on common technical questions related to WAN/LAN/WLAN and Azure. Practice explaining your past experiences in managing server room operations and incident management. Confidence is key!
We think you need these skills to ace Infrastructure Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Support Engineer role. Highlight relevant experience with network, compute, and lab infrastructure, and don’t forget to mention any project management skills you have!
Showcase Your Skills: In your cover letter, showcase your technical skills and experiences that align with the job description. Talk about your hands-on experience with Azure, incident management, and any smart-hands support you've provided in the past.
Be Clear and Concise: Keep your application clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly. We love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Wipro Technologies
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of core network, compute, and lab infrastructure. Be ready to discuss your experience with WAN/LAN/WLAN setups, server management, and hardware lifecycle processes. This will show that you’re not just familiar with the tech but can also handle it in real-world scenarios.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've tackled incidents or problems in previous roles. Think about times when you had to manage change or ensure uptime in a challenging situation. This will highlight your ability to think on your feet and maintain operational health.
✨Showcase Your Project Management Experience
Since this role involves deployment project management, be ready to discuss your experience in coordinating projects. Talk about how you’ve managed timelines, resources, and stakeholder expectations in past projects. This will demonstrate your organisational skills and ability to deliver results.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company’s infrastructure operations and how they align with customer experience. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.