Account Executive BFS

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.

We have a powerful presence in the United Kingdom and Ireland, where we work with the countries’ leading organizations to help their businesses transform and create value. Our consultants are market leaders in digital, industry, and IT transformation. We support our clients with deep expertise in cloud, AI, analytics, business application services, infrastructure, cybersecurity, business process, and product engineering services.

Enabled by our heritage of technological excellence and an extensive global knowledge and expertise network, our employees serve clients in the following sectors: banking, financial services, and insurance; consumer; energy, natural resources, and utilities; engineering and construction; communications; healthcare, life sciences, and services; and manufacturing and technology.

Role: Manage and grow a strategic accounts. You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery.

Responsibilities:

• The Account Executive develops and strengthens relationships with decision makers and influencers in the account.
• He/she drives penetration in various functions including outside CIO.
• He/she should become a trusted IT advisor to the customer and should participate in his strategic planning.
• The Account Executive builds a trusted group of referable contacts who can vouch for Wipro.
• He/she executes a plan to develop allies and partner allies, builds personal connections and gains access to new contacts.
• He/she ensures a balance of customer engagement across business, management and operations.
• The Account Executive identifies opportunities of growth in the account/s and leads account strategy and planning.
• He/she drives penetration in the customer’s business units and maintains a comprehensive account growth strategy.
• He/she regularly monitors sales trends, market dynamics and incorporates into existing account strategy and plan.
• You will be responsible for mentoring and nurturing the next line of leadership in the account team.
• He/she ensures high customer satisfaction, loyalty and quality of experience.
• You will communicate progress against account plan and other related developments to all relevant stakeholders.
• The Account Executive ensures cross-geographic synergies in project management and delivery execution.
• He/she will be in charge of orchestrating internal resources in sales and delivery to give the customer/s an enhanced delivery experience.
• He/she conducts regular delivery reviews to prevent cost and schedule overruns.
• The Account Executive monitors key metrics on a regular basis and plans for initiatives and actions to be taken up to achieve cost optimization and improve service standards.
• He/she identifies potential weak areas in the delivery and devises corrective action plans to ensure on time and defect free delivery.
• He/she optimally utilizes the resources towards effective implementation of development and delivery plans.
• He/she showcases Wipro’s solutions as a strategic fit for the customer organisation through workshops, presentations and executive meetings.
• You will push for higher value services and solutions to the customer in line with Wipro’s offerings.

Skills and Experience:

• At least 15 years of experience in managing big accounts in the IT professional services field.
• Experience of working in global system integrators and hands-on experience with global service delivery models.
• Strong Banking and Financial services domain expertise preferred with clients in UK.
• Ability to work in a dynamic organization with international teams.
• Excellent ability to communicate effectively along vertical and horizontal lines internally and in client organization.
• Previous experience in managing account portfolios upwards of 15+ million USD annual revenue.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process.