At a Glance
- Tasks: Manage governance activities and ensure effective reporting for clients.
- Company: Join Servaada, a Wipro company, in a dynamic regulatory environment.
- Benefits: Competitive salary, professional development, and a commitment to diversity.
- Other info: Opportunity for career growth in a supportive team environment.
- Why this job: Make a real impact in governance while building strong client relationships.
- Qualifications: Experience in governance delivery and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
About Servaada, a Wipro company: Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.
About the Role: The Governance Manager is responsible for managing and delivering governance activities for assigned clients or corporate governance. The role ensures that effective governance forums operate as intended, reporting is accurate and timely, and issues are proactively identified, managed and resolved to support service quality, regulatory assurance and client confidence. The role operates with moderate autonomy, making day-to-day governance decisions within agreed frameworks and escalating complex or high-impact issues as appropriate. Success is measured through high-quality governance reporting, effective issue management, strong client feedback and timely resolution of audit and regulatory matters.
Responsibilities:
- Manage and maintain governance frameworks for assigned clients or corporate governance
- Lead governance forums, ensuring agendas, papers, decisions and actions deliver effective outcomes
- Oversee performance monitoring, including SLA and KPI reporting, ensuring accuracy and insight
- Manage governance reporting, MI and action tracking at an operational level
- Identify, manage and resolve governance issues, escalating complex or high-impact matters appropriately
- Lead incidents, audits and remediation activities within remit, ensuring timely closure
- Build strong client relationships and act as a key governance contact for assigned clients
- Liaise with Risk and Compliance functions to ensure alignment, appropriate escalation and assurance
- Support continuous improvement in governance processes and reporting quality
- Manage, support, coach and develop analysts and junior team members
Essential Skills:
- Strong experience in governance delivery and reporting within a regulated or complex environment
- Proven capability in managing governance forums, actions and reporting cycles
- Strong stakeholder management and communication skills
- Experience overseeing performance metrics, including SLAs and KPIs
- Strong analytical and organisational skills, with attention to detail
- Ability to manage multiple priorities and deliver to deadlines
Desirable Skills & Qualifications:
- Knowledge of the UK regulatory environment, particularly within financial services
- Governance, risk or compliance qualification (or working towards)
- Experience in pensions, life insurance, outsourcing or third-party service delivery
- Familiarity with governance tools, systems and reporting platforms
- Experience supporting audits and regulatory reviews
Personal Attributes:
- Detail-oriented, organised and methodical in approach
- Proactive and solution-focused, with a strong sense of ownership
- Confident communicator, able to engage clients and internal stakeholders effectively
- Collaborative and supportive team member and people manager
- Calm and resilient when managing issues, audits and competing demands
Application of Individual Conduct Rules:
- Standard of conduct is reasonable under all circumstances relating to
- Must act with integrity
- Must act with due skill, care and diligence
- Must be open and cooperative with the FCA and other regulators
- Must pay due regard to the interests of customers and treat them fairly
- Must observe proper standards of market conduct
Equal Opportunities: Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.
Governance Manager in Shrewsbury employer: Wipro Limited
Servaada, a Wipro company, is an exceptional employer located in Telford, Shropshire, offering a dynamic work culture that prioritises diversity, equality, and inclusion. Employees benefit from robust professional development opportunities, a supportive environment for career growth, and the chance to engage in meaningful governance activities within the regulated financial services sector. With a focus on high-quality governance reporting and strong client relationships, team members are empowered to make impactful decisions while enjoying a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Governance Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Servaada or similar companies. A friendly chat can open doors and give you insights that might just help you land that Governance Manager role.
✨Tip Number 2
Prepare for interviews by brushing up on your governance knowledge. Familiarise yourself with the latest trends in regulatory compliance and governance frameworks. We want you to shine when discussing how you can manage and deliver effective governance activities!
✨Tip Number 3
Showcase your stakeholder management skills! During interviews, share examples of how you've built strong relationships and communicated effectively with clients and team members. This is key for the Governance Manager position, so let us see your collaborative side!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Governance Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Governance Manager role. Highlight your experience in governance delivery and reporting, and don’t forget to showcase your stakeholder management skills. We want to see how you fit into our world!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Servaada. Share specific examples of your past experiences that align with the responsibilities listed in the job description.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use bullet points to clearly outline your experience with governance frameworks, performance metrics, and issue management. We love seeing how you’ve made an impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Wipro Limited
✨Know Your Governance Frameworks
Before the interview, brush up on your knowledge of governance frameworks relevant to the financial services sector. Be ready to discuss how you've managed or improved these frameworks in past roles, as this will show your understanding of the responsibilities expected from a Governance Manager.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific governance issues or client interactions. Think of examples from your experience where you successfully resolved complex problems or improved reporting processes, and be prepared to explain your thought process.
✨Showcase Your Stakeholder Management Skills
Since strong stakeholder management is crucial for this role, come prepared with examples of how you've effectively communicated and built relationships with clients and internal teams. Highlight any challenges you faced and how you overcame them to maintain those relationships.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you've used data to inform governance decisions or improve performance metrics like SLAs and KPIs. Bring specific examples of reports you've created or insights you've derived that led to positive outcomes, as this will showcase your analytical prowess.
