ServiceNow Architect

ServiceNow Architect

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
W

At a Glance

  • Tasks: Design and build innovative ServiceNow solutions for large enterprises.
  • Company: Join Wipro, a top global tech services company with a commitment to sustainability.
  • Benefits: Enjoy competitive salary, generous benefits, training, and development opportunities.
  • Why this job: Be part of a dynamic team shaping digital transformation and mentoring future talent.
  • Qualifications: 3-6 years as a ServiceNow Architect with proven project delivery experience.
  • Other info: Wipro values diversity and inclusion, welcoming all applicants.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Role: ServiceNow Architect

Location: London

The company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organization to work for, ranked as a Top Employer as part of the Top Employer Institute annual listings.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

About the Role: An architect role is critical for business success. As an architect, you will work closely with Capability and Technical Product Owners, Enterprise Architects, BPCs, Technical Consultants, BAs, and other business stakeholders to ensure that the solution proposals you make for build are fit for purpose and well aligned with the future aspirations of the organization.

As an architect, you will be accountable for designing an E2E Solution Blueprint to meet customer requirements aligned with features and functionality of the ServiceNow platform wherever possible.

Responsibilities:

  • Solutioning, designing, and building the Service Portal solution for large enterprises.
  • Understanding the business context and translating functional and technical requirements into a sustainable ServiceNow solution.
  • Presenting different solution options against a business problem to the Architecture Review Board (ARB)/Technical Design Authority (TDA) and obtaining concurrence from ARB/TDA.
  • Defining an overall Data Architecture to ingest data into the ServiceNow platform for Day-0 load and delta load.
  • Leading the platform design including integrations between ServiceNow and other enterprise solutions like JIRA, Workday using SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
  • Supporting the development and configuration of ServiceNow in various areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Configuration Management Database (CMDB), Discovery, Reporting, and SLAs.
  • Delivering epics and features on time and within budget by effectively managing a cross-functional, multi-location team.
  • Communicating key messages to clients and other stakeholders.
  • Coaching and mentoring junior members of the ServiceNow practice team.

Experience & Skills:

  • Proven experience in the delivery of large-scale technology transformation projects, including experience in the Solution Design and Architecture of ServiceNow specific projects of at least one module such as ITSM, S2P, ITOM, CSM.
  • Experience in delivering IT projects with at least 3-6 years as a ServiceNow Architect.
  • Proven experience in configuration, customization, development, and administration on the ServiceNow platform.
  • Proven experience in implementing new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Control Lists, Workflow Activities, Flows, Script Includes, Transform Map, etc.
  • Proven experience in working within both waterfall and Agile/Scrum methodologies.
  • TOGAF and Certified Implementation Specialist Certifications in any of the ServiceNow products are preferred.

Benefits: You will receive a competitive salary, a generous benefits package, training and development, as well as an exciting career within a fast-paced and dynamic business. The benefits include:

  • Contributory pension
  • Extra holiday purchase
  • 4x life insurance policy
  • Private medical insurance

Equal Opportunities:

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.

#J-18808-Ljbffr

ServiceNow Architect employer: Wipro Limited

Wipro Limited is an exceptional employer, offering a vibrant work culture in London that fosters innovation and collaboration. With a strong commitment to employee growth through comprehensive training programs and a diverse, inclusive environment, we empower our team members to thrive in their careers while contributing to meaningful digital transformation projects. Enjoy competitive salaries, generous benefits, and the opportunity to be part of a globally recognized organization dedicated to sustainability and corporate citizenship.
W

Contact Detail:

Wipro Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ServiceNow Architect

✨Tip Number 1

Familiarize yourself with the ServiceNow platform and its various modules, especially ITSM, S2P, ITOM, and CSM. Understanding these areas will help you demonstrate your expertise during discussions with potential employers.

✨Tip Number 2

Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the field. This can lead to valuable insights and potential job referrals.

✨Tip Number 3

Stay updated on the latest trends and updates in ServiceNow and related technologies. Being knowledgeable about new features and best practices will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience with both Agile/Scrum and waterfall methodologies. Employers value candidates who can adapt to different project management styles, so be ready to share examples of how you've successfully navigated both.

We think you need these skills to ace ServiceNow Architect

ServiceNow Architecture
Solution Design
Data Architecture
Integration Skills
Service Portal Development
Configuration Management Database (CMDB)
Agile/Scrum Methodologies
Technical Documentation
Stakeholder Communication
Coaching and Mentoring
Problem-Solving Skills
Project Management
TOGAF Certification
ServiceNow Customization
Business Analysis

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and requirements of the ServiceNow Architect position. Tailor your application to highlight your relevant experience in solution design and architecture, especially with ServiceNow.

Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in delivering large-scale technology transformation projects and your familiarity with ServiceNow modules like ITSM, S2P, or ITOM. Use specific examples to demonstrate your skills.

Showcase Certifications: If you have TOGAF or Certified Implementation Specialist certifications, make sure to mention them prominently in your application. These credentials can set you apart from other candidates.

Tailor Your Cover Letter: Write a personalized cover letter that addresses Wipro's commitment to sustainability and corporate citizenship. Explain how your values align with theirs and how you can contribute to their mission.

How to prepare for a job interview at Wipro Limited

✨Understand the ServiceNow Platform

Make sure you have a solid grasp of the ServiceNow platform, especially its modules like ITSM, ITOM, and CSM. Be prepared to discuss your experience with configuration, customization, and development on the platform.

✨Showcase Your Solution Design Skills

Be ready to present examples of how you've designed end-to-end solutions in previous roles. Highlight your ability to translate business requirements into sustainable ServiceNow solutions and discuss any relevant projects you've led.

✨Familiarize Yourself with Integration Techniques

Since the role involves integrating ServiceNow with other enterprise solutions, brush up on your knowledge of integration methods like SSO, SAML, and REST. Be prepared to discuss specific integrations you've worked on.

✨Demonstrate Leadership and Mentoring Experience

As an architect, you'll be expected to lead teams and mentor junior members. Share your experiences in managing cross-functional teams and how you've supported the growth of others in your field.

ServiceNow Architect
Wipro Limited
W
  • ServiceNow Architect

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-03-05

  • W

    Wipro Limited

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>