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For Companies At a Glance
- Tasks: Bridge the gap between customers and delivery teams to ensure effective solutions.
- Company: Join Wipro, a leading tech services company driving digital transformation.
- Benefits: Competitive salary, career growth, and opportunities for innovation.
- Why this job: Make a real impact by shaping solutions that meet customer needs.
- Qualifications: Experience in business analysis and strong communication skills required.
- Other info: Dynamic environment with a focus on continuous learning and reinvention.
The predicted salary is between 45000 - 55000 £ per year.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
Role Purpose
The purpose of the role is to liaison and bridge the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulate them aptly to delivery teams, thereby ensuring the right solution for the customer.
- Customer requirements gathering and engagement
- Interface and coordinate with client engagement partners to understand the RFP/RFI requirements.
- Detail out scope documents, functional & non-functional requirements, features etc., ensuring all stated and unstated customer needs are captured.
- Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements.
- Engage and interact with internal teams - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely responses to RFP/RFIs.
- Understand and communicate the financial and operational impact of any changes.
- Maintain relationships with customers to optimize business integration and lead generation.
- Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/products) to the customers.
- Engage with delivery team to ensure the right solution is proposed to the customer
- Provide them with customer feedback/inputs on the proposed solution.
- Review the test cases to check 100% coverage of customer requirements.
- Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer.
- Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback.
- Conduct Integration Testing and User Acceptance demos to validate implemented solutions and ensure 100% success rate.
- Use data modelling practices to analyze findings and design, develop improvements and changes.
- Build domain expertise and contribute to knowledge repository
- Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical.
- Write whitepapers/research papers, point of views and share with the consulting community at large.
- Identify and create use cases for different projects/accounts that can be brought at Wipro level for business enhancements.
- Conduct market research for content and development to provide the latest inputs into the projects thereby ensuring customer delight.
Performance Parameters
- Customer Engagement and Delivery Management: PCSAT, utilization % achievement, number of leads generated from business interaction, number of errors/gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.
- Knowledge Management: Number of whitepapers/research papers written, number of user stories created, % of proposal documentation completed and uploaded into knowledge repository, number of reusable components developed for proposals during the quarter.
Mandatory Skills: Business Analysis.
We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Senior Business Analyst: Requirements & Solution Design in Norwich employer: Wipro Limited
Contact Detail:
Wipro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst: Requirements & Solution Design in Norwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and challenges, especially in business analysis. Tailor your responses to show how your skills can help them tackle their specific needs.
✨Tip Number 3
Practice your problem-solving skills! As a Senior Business Analyst, you'll need to demonstrate your analytical thinking. Use mock scenarios to showcase how you would gather requirements and propose solutions effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Wipro.
We think you need these skills to ace Senior Business Analyst: Requirements & Solution Design in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Business Analyst role. Highlight your experience in customer requirements gathering and solution design, as this is key for us at Wipro.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve successfully bridged gaps between clients and delivery teams. We love seeing real-world applications of your expertise.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and avoid jargon where possible. We want to see your ability to communicate complex ideas simply, just like you would with a client.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Wipro Limited
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Business Analyst role. Familiarise yourself with the key responsibilities like customer requirements gathering and solution design. This will help you articulate how your experience aligns with what they’re looking for.
✨Prepare Real-World Examples
Think of specific examples from your past work that demonstrate your skills in business analysis, stakeholder engagement, and solution delivery. Be ready to discuss how you’ve successfully gathered requirements or managed client relationships, as these are crucial for the role.
✨Know the Company and Its Culture
Research Wipro’s values and recent projects. Understanding their approach to digital transformation and how they empower clients will show your genuine interest in the company. It’ll also help you tailor your answers to fit their culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, project methodologies, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.