M365 Business Analyst

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients\’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The purpose of this role is to Lead business analysis activities for the phased rollout of Microsoft 365 to internal and external users

The M365 BA is to act as a bridge between business stakeholders and technical teams to ensure clear communication, shared understanding, and alignment on solution requirements.

What you\’ll do:
• Elicit, document, and translate business requirements into user stories with clear acceptance criteria in an Agile (SAFe/Scrum) environment.
• Collaborate with product owners and key stakeholders to manage and prioritize product backlogs.
• Coordinate and lead User Acceptance Testing (UAT) to ensure solution readiness and business validation.
• Contribute to solution design, business process modelling, and service readiness documentation.
• Document and help implement ITIL-aligned processes (incident, request, and change) for service delivery.

What you\’ll bring:
• 5+ years of experience as a Business Analyst, preferably within enterprise-scale digital transformation programs.
• Proven experience with Microsoft 365 implementation and collaboration platforms (Teams, Outlook, SharePoint, OneDrive).
• Solid understanding of Agile methodologies (SAFe/Scrum) and experience working with Jira.
• Experience in requirements gathering, user story creation, backlog management, and stakeholder engagement.
• Familiarity with ITIL frameworks and tools such as Jira Service Management for service delivery.
• Strong analytical, documentation, and business process modelling skills.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Experience coordinating and managing UAT processes.
Mandatory Skills: Utilities Domain.

Experience: 5-8 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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