At a Glance
- Tasks: Manage governance activities and ensure effective forums for clients.
- Company: Join Servaada, a Wipro company, in a dynamic regulatory environment.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact on governance and client confidence in financial services.
- Qualifications: Experience in governance delivery and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
About Servaada, a Wipro company: Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.
About the Role: The Governance Manager is responsible for managing and delivering governance activities for assigned clients or corporate governance. The role ensures that effective governance forums operate as intended, reporting is accurate and timely, and issues are proactively identified, managed and resolved to support service quality, regulatory assurance and client confidence. The role operates with moderate autonomy, making day-to-day governance decisions within agreed frameworks and escalating complex or high-impact issues as appropriate. Success is measured through high-quality governance reporting, effective issue management, strong client feedback and timely resolution of audit and regulatory matters.
Responsibilities
- Manage and maintain governance frameworks for assigned clients or corporate governance
- Lead governance forums, ensuring agendas, papers, decisions and actions deliver effective outcomes
- Oversee performance monitoring, including SLA and KPI reporting, ensuring accuracy and insight
- Manage governance reporting, MI and action tracking at an operational level
- Identify, manage and resolve governance issues, escalating complex or high-impact matters appropriately
- Lead incidents, audits and remediation activities within remit, ensuring timely closure
- Build strong client relationships and act as a key governance contact for assigned clients
- Liaise with Risk and Compliance functions to ensure alignment, appropriate escalation and assurance
- Support continuous improvement in governance processes and reporting quality
- Manage, support, coach and develop analysts and junior team members
Essential Skills
- Strong experience in governance delivery and reporting within a regulated or complex environment
- Proven capability in managing governance forums, actions and reporting cycles
- Strong stakeholder management and communication skills
- Experience overseeing performance metrics, including SLAs and KPIs
- Strong analytical and organisational skills, with attention to detail
- Ability to manage multiple priorities and deliver to deadlines
Desirable Skills & Qualifications
- Knowledge of the UK regulatory environment, particularly within financial services
- Governance, risk or compliance qualification (or working towards)
- Experience in pensions, life insurance, outsourcing or third-party service delivery
- Familiarity with governance tools, systems and reporting platforms
- Experience supporting audits and regulatory reviews
Personal Attributes
- Detail-oriented, organised and methodical in approach
- Proactive and solution-focused, with a strong sense of ownership
- Confident communicator, able to engage clients and internal stakeholders effectively
- Collaborative and supportive team member and people manager
- Calm and resilient when managing issues, audits and competing demands
Application of Individual Conduct Rules
- Must act with integrity
- Must act with due skill, care and diligence
- Must be open and cooperative with the FCA and other regulators
- Must pay due regard to the interests of customers and treat them fairly
- Must observe proper standards of market conduct
Equal Opportunities
Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.
Governance Manager employer: Wipro Limited
Servaada, a Wipro company, is an exceptional employer located in Telford, Shropshire, offering a dynamic work culture that prioritises diversity, equality, and inclusion. Employees benefit from robust professional development opportunities, a supportive environment for career growth, and the chance to engage with high-profile clients while ensuring compliance within the regulated financial services sector. With a focus on continuous improvement and strong team collaboration, Servaada fosters a rewarding atmosphere where governance professionals can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Governance Manager
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Wipro Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Governance Manager
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Wipro Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Wipro Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Wipro Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
