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For Companies At a Glance
- Tasks: Bridge the gap between customers and delivery teams to ensure effective solutions.
- Company: Join Wipro, a leading tech services and consulting company with a global presence.
- Benefits: Enjoy competitive salary, career growth, and opportunities for professional development.
- Why this job: Make a real impact by helping clients achieve their digital transformation goals.
- Qualifications: Experience in customer engagement and strong analytical skills required.
- Other info: Dynamic work environment focused on innovation and collaboration.
The predicted salary is between 40000 - 50000 £ per year.
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
Role Purpose
The purpose of the role is to liaise and bridge the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulate aptly to delivery teams thereby, ensuring right solutioning to the customer.
Responsibilities
- Customer requirements gathering and engagement
- Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
- Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
- Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
- Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
- Understand and communicate the financial and operational impact of any changes
- Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
- Empower the customers through demonstration and presentation of the proposed solution/prototype
- Maintain relationships with customers to optimize business integration and lead generation
- Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/products) to the customers
- Engage with delivery team to ensure right solution is proposed to the customer
- Support Project Manager/ Delivery Team in delivering the solution to the customer
- Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
- Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
- Ensure Customer Satisfaction through quality deliverable on time
- Build domain expertise and contribute to knowledge repository
- Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical
- Write whitepapers/research papers, point of views and share with the consulting community at large
- Identify and create use cases for a different project/account that can be brought at Wipro level for business enhancements
- Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
Deliverables
- Customer Engagement and Delivery Management: PCSAT, utilization % achievement, number of leads generated from the business interaction, number of errors/gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.
- Knowledge Management: Number of whitepapers/research papers written, number of user stories created, % of proposal documentation completed and uploaded into knowledge repository, number of reusable components developed for proposal during quarter.
Mandatory Skills
- Microsoft Identity Manager
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
BUSINESS ANALYST L5 in Coventry employer: Wipro Limited
Contact Detail:
Wipro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BUSINESS ANALYST L5 in Coventry
✨Tip Number 1
Networking is key! Get out there and connect with professionals in your field. Attend industry events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Business Analyst role.
✨Tip Number 2
Practice your interview skills! Mock interviews can help us nail down our responses to common questions. Focus on articulating how your experience aligns with the job description, especially around customer engagement and solution delivery.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss specific examples where you've gathered requirements or improved processes. Use data modelling practices to demonstrate your problem-solving abilities during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining Wipro and contributing to our mission of digital transformation.
We think you need these skills to ace BUSINESS ANALYST L5 in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience with customer requirements gathering and any relevant projects that showcase your analytical skills. We want to see how you can bridge the gap between clients and delivery teams!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work where you’ve successfully engaged with clients or improved processes. This will help us understand how you can contribute to our team at Wipro.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon unless it’s industry-specific. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your potential.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application reaches us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Wipro Limited
✨Know Your Stuff
Before the interview, dive deep into Wipro's services and recent projects. Understand how they approach digital transformation and be ready to discuss how your skills as a Business Analyst can contribute to their goals.
✨Master the Requirements
Familiarise yourself with the specifics of customer requirements gathering and engagement. Be prepared to share examples from your past experiences where you successfully captured both stated and unstated needs, and how that led to effective solutions.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to liaise between clients and delivery teams. Practice articulating complex ideas clearly and concisely. During the interview, demonstrate your ability to communicate effectively by asking insightful questions and providing thoughtful answers.
✨Be Solution-Oriented
Wipro values innovative solutions. Think of a time when you faced a challenge in a project and how you approached it. Be ready to discuss your problem-solving process and how you ensured customer satisfaction through quality deliverables.