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- Tasks: Bridge the gap between customers and delivery teams, ensuring accurate solutions.
- Company: Wipro Limited, a leading tech services and consulting company.
- Benefits: Competitive pay, opportunities for growth, and a dynamic work environment.
- Why this job: Be part of innovative projects that drive digital transformation and customer satisfaction.
- Qualifications: Experience in data privacy and strong analytical skills required.
- Other info: Join a diverse team and contribute to meaningful change in the tech industry.
The predicted salary is between 50000 - 65000 £ per year.
City: London
State/Province: Central
Posting Start Date: 3/20/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
Role Purpose:
The purpose of the role is to liaison and bridge the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulate them aptly to delivery teams, thereby ensuring the right solutioning to the customer.
- Customer requirements gathering and engagement
- Interface and coordinate with client engagement partners to understand the RFP/RFI requirements
- Detail out scope documents, functional & non-functional requirements, features etc., ensuring all stated and unstated customer needs are captured
- Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements
- Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
- Understand and communicate the financial and operational impact of any changes
- Periodic cadence with customers to seek clarifications and feedback regarding the solution proposed for a particular RFP/RFI and accordingly instructing the delivery team to make changes in the design
- Empower the customers through demonstration and presentation of the proposed solution/prototype
- Maintain relationships with customers to optimize business integration and lead generation
- Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/products) to the customers
- Engage with the delivery team to ensure the right solution is proposed to the customer
- Periodic cadence with the delivery team to provide them with customer feedback/inputs on the proposed solution
- Review the test cases to check 100% coverage of customer requirements
- Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer
- Deploy and facilitate new change requests to cater to customer needs and requirements
- Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
- Conduct Integration Testing and User Acceptance demos to validate implemented solutions and ensure 100% success rate
- Use data modelling practices to analyze the findings and design, develop improvements and changes
- Ensure 100% utilization by studying systems capabilities and understanding business specifications
- Stitch the entire response/solution proposed to the RFP/RFI before it is presented to the customer
- Support Project Manager/Delivery Team in delivering the solution to the customer
- Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
- Drive and challenge the presumptions of delivery teams on how they will successfully execute their plans
- Ensure Customer Satisfaction through quality deliverables on time
- Build domain expertise and contribute to knowledge repository
- Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical
- Write whitepapers/research papers, point of views and share with the consulting community at large
- Identify and create use cases for different projects/accounts that can be brought at Wipro level for business enhancements
- Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
Deliver:
- Customer Engagement and Delivery Management: PCSAT, utilisation % achievement, number of leads generated from the business interaction, number of errors/gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.
- Knowledge Management: Number of whitepapers/research papers written, number of user stories created, % of proposal documentation completed and uploaded into knowledge repository, number of reusable components developed for proposal during quarter.
Mandatory Skills: Data Privacy.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realise them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
BUSINESS ANALYST L3(CONTRACT) employer: Wipro Limited
Contact Detail:
Wipro Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BUSINESS ANALYST L3(CONTRACT)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and challenges, especially in digital transformation. This will help us tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you'll need to demonstrate your analytical thinking. Use case studies or mock scenarios to showcase how you would approach real-world problems during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get those applications in and let’s land that dream job together!
We think you need these skills to ace BUSINESS ANALYST L3(CONTRACT)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience with customer engagement and requirements gathering, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Analytical Skills: In your application, don’t forget to mention any relevant analytical tools or methodologies you’ve used. We love candidates who can demonstrate their ability to analyse data and derive insights, so share examples that showcase your analytical prowess!
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and avoid jargon unless it’s industry-specific. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen on joining our team!
How to prepare for a job interview at Wipro Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Analyst L3. Familiarise yourself with customer engagement processes, requirements gathering, and how to articulate these to delivery teams. This will help you answer questions confidently and demonstrate your expertise.
✨Prepare Real-World Examples
Think of specific instances where you've successfully gathered customer requirements or managed stakeholder expectations. Be ready to discuss how you handled challenges and what impact your actions had on project outcomes. This shows you can apply your skills in practical situations.
✨Research Wipro's Approach
Take some time to understand Wipro's business model and their approach to digital transformation. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and how success is measured at Wipro. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your career goals.