At a Glance
- Tasks: Lead shifts, inspire the team, and ensure exceptional customer service at our café bar.
- Company: Join Wiper and True, a brewery known for its beautiful beer and inclusive culture.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and opportunities for professional growth.
- Other info: We welcome applicants from all backgrounds and offer a dynamic work culture.
- Why this job: Develop your leadership skills while working in a vibrant, supportive environment.
- Qualifications: Experience in high-volume bars and excellent communication skills are essential.
The predicted salary is between 14.3 - 14.3 £ per hour.
The Senior Keyholder/Bar Supervisor position requires you to work operationally in our Arnolfini Café Bar in an elevated leadership role. Reporting to our General Manager, your focus is geared towards assisting in the operational running of the venue alongside the rest of the management team. You will play a crucial part in driving and inspiring the team on shift to hit the shift revenue target while consistently displaying exceptional customer service.
We have full time and part time hours available. Your hours and days of work will vary, including evenings and weekends, but we will endeavour to accommodate a working pattern that fits with your needs in line with those of the rest of the team.
The role is primarily supporting the General Manager, Assistant Managers and Front of House team in opening and closing the venue, as well as running shifts in the absence of the line managers mentioned above. Your role requires you to offer greater direction to the rest of the Arnolfini team, which in turn means your responsibilities are heightened. You are expected to lead the team and to run shifts on your own when line managers are absent. We expect you to display confidence and excellent communication skills within the existing management team. This is a great opportunity to develop your leadership skills and progress through the department.
Key Responsibilities- Work closely with the Venues Management team and existing bar team to ensure a successful and smooth weekly service, in which revenue targets are achieved.
- Open and close the venue to the highest standard.
- Follow all Health & Safety procedures and Company Policies.
- Write End Of Night (EON) reports detailing key information on the shift, and send them to all relevant stakeholders.
- Ensure procedures and Standing Operating Procedures (SOPs) are followed by all team members.
- Be open to taking on extra responsibilities, such as line cleaning, cellar deep clean and stock takes and ordering, as and when required.
- Lead by example to the rest of the team that displays the characteristics and qualities that makes you ideal for the role.
- Exceptional organisational and time management skills.
- Excellent communication skills, both with internal team members and customers.
- Ability to deliver exceptional customer service.
- Previous experience of the internal workings of a high volume bar and the responsibilities associated with it.
- Previous experience of being compliant with your employer’s policies and Health & Safety procedures.
- An ability to multi-task and problem solve.
- An ability to work independently, but also to know when it’s time to call in support on a task/decision.
- Excellent interpersonal skills and an ability to clearly communicate the brand’s key values and proposition.
- Passion for food, beverage and genuine hospitality.
Wiper and True is a brewery dedicated to making Beautiful Beer and providing an extraordinary place to work and visit. Our employees enjoy a work culture that promotes trust, inclusivity, team-work and a continuous drive to improve and support each other. Wiper and True is a registered Living Wage Employer and our benefits include cycle-to-work and tech schemes, beer and merchandise allowance, family and friends discounts on products and at our taproom, and opportunities for continuous professional development. Flexible working and job-shares will be considered. We are an equal opportunities employer. We welcome applicants from all backgrounds and communities.
Location: Arnolfini Café Bar
Salary: £14.30 per hour
Hours: We have full time and part time hours available, with a minimum 20 hours each week, hours will vary over a Monday to Sunday rota with evening and weekend work essential.
How to apply: Please click on the apply here link and follow the instructions on our vacancies page, where you will be able to upload your CV and answer a couple of questions. We are happy to make any reasonable accommodations to the application process to ensure any barriers are removed and the process is supportive. If you require any adjustments or support, please get in touch directly via the messaging options on the connect page, or via email to people@wiperandtrue.com.
By submitting your application to Wiper and True you are agreeing that you have read and understood Wiper and True’s Privacy Notice for Job Applicants.
Senior Keyholder/ Bar Supervisor in Bristol employer: Wiper and True
Wiper and True is an exceptional employer, offering a vibrant work culture that prioritises trust, inclusivity, and teamwork. Located at the Arnolfini Café Bar, employees benefit from flexible working arrangements, competitive pay as a registered Living Wage Employer, and opportunities for professional development. With unique perks such as a beer and merchandise allowance and discounts for family and friends, Wiper and True fosters an environment where staff can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Keyholder/ Bar Supervisor in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wiper and True. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wiper and True
Don't be shy about reaching out to Wiper and True directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Keyholder/ Bar Supervisor in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wiper and True and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wiper and True
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
