At a Glance
- Tasks: Lead branch operations, ensure exceptional customer service, and resolve issues proactively.
- Company: Join Wintrust, a top-rated workplace with a community-focused banking approach.
- Benefits: Enjoy competitive pay, comprehensive benefits, and tuition reimbursement.
- Other info: Promote from within culture with opportunities for career advancement.
- Why this job: Make a real impact in your community while growing your career.
- Qualifications: Previous teller experience and strong customer service skills required.
The predicted salary is between 22 - 24 £ per hour.
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses.
Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots.
We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois.
Our people are the heart of our business and we are proud to rank consistently as a top place to work.
Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol "WTFC."
Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join us as a Teller Services Coordinator!
Why join us?
- An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)
- Competitive pay and annual discretionary bonus eligible
- Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few
- Family-friendly work hours
- With 200+ community bank locations, we offer opportunities to grow and develop in your career
- Promote from within culture
What You'll Do
- Efficiently run all operational procedures and practices within the branch, including dual control adherence
- Keep the branch team informed of policy and procedure changes pertaining to teller operations; may require partnering with Branch Operations Support
- Take a proactive approach to solving operational issues
- Ensure security procedures are established and being followed for the safety of employees and customers
- Lead by example by operating a teller drawer to serve customers in lobby or drive
- Ensure team members comply with all bank and regulatory policies and procedures to maintain security and mitigate preventable losses
- Promote and foster exceptional service throughout team to ensure best in class customer service is being provided
- Resolve customer concerns, as necessary, which may include online banking, debit card, statement maintenance, etc.
- Recognize potential cross-sell opportunities and refer customers to appropriate bank personnel
- Participate in community events, as needed
Qualifications
- Previous teller experience required
- Excellent customer service and problem-solving skills
- Exceptional verbal and written communication skills
- High school diploma or GED required, college degree preferred
- Travel between branches may be necessary
- Ability to lift up to 50 lbs and stand for long periods of time
Benefits
- Medical Insurance
- Dental
- Vision
- Life insurance
- Accidental death and dismemberment
- Short-term and long-term Disability Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance
Compensation
The estimated hourly rate for this role is $22.00 to $24.00, along with eligibility to earn an annual bonus.
Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience.
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.
To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.
Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
#J-18808-Ljbffr
Teller Services Coordinator - St. John, IN in Torpoint employer: Wintrust Financial Corporation
Wintrust Financial Corporation is an exceptional employer located in Torpoint, England, offering a dynamic work environment where innovation and client service are at the forefront. With competitive pay, comprehensive health coverage, and a strong emphasis on employee growth, this role as a Senior Commercial Relationship Manager provides the opportunity to thrive in a supportive culture that values your contributions and fosters professional development.
Contact Details:
Wintrust Financial Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Teller Services Coordinator - St. John, IN in Torpoint
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Wintrust Financial Corporation. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Teller Services Coordinator - St. John, IN in Torpoint
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Wintrust Financial Corporation.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Wintrust Financial Corporation's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Wintrust Financial Corporation
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Wintrust Financial Corporation.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Wintrust Financial Corporation will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Wintrust Financial Corporation employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.