At a Glance
- Tasks: Manage customer accounts and ensure accurate financial records while providing excellent service.
- Company: Join Winterhalter, a leading company in the finance sector with a supportive team culture.
- Benefits: Enjoy 25 days annual leave, hybrid working options, and comprehensive training.
- Other info: Opportunity for career growth and participation in staff events.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in credit control or customer service, with strong communication skills.
The predicted salary is between 27900 - 34100 £ per year.
Winterhalter is seeking a 'Finance & Service Account Coordinator' to join our Credit Control team in our Milton Keynes head office.
The Finance & Service Account Coordinator plays an important role, ensuring the efficient administration of customer accounts and maintaining accurate financial records.
Working closely with the Credit Manager, Service Manager, Service Support team, field-based Service Technicians, and both internal and external customers, the role requires strong attention to detail, excellent communication skills, and the ability to build effective working relationships across the business.
- Day-to-Day Activities
- Managing customer accounts, payments and credit control activities
- Maintaining accurate customer and account records
- Supporting service administration, quotations and order processing
- Providing excellent customer service and resolving queries
- Supporting Service Technicians and internal stakeholders with relevant account and service information
- Producing reports and management information to support business decision-making
Skills & Experience Required
- Experience in credit control, accounts administration or customer service
- Strong communication and organisational skills
- Good Microsoft Office skills, including Excel
- Attention to detail with the ability to manage multiple priorities
- SAP experience desirable
- The Ideal Person to Suit This Role
- Organised, proactive and customer-focused
- Confident communicating with customers and colleagues
- Able to work under pressure and meet deadlines
- A team player with a positive, professional approach
- Hours of work & benefits
- Core hours: 37.5 hours per week, Monday to Friday (opportunity for hybrid working upon completion of probation period)
- Comprehensive and ongoing training
- 25 days annual leave - plus bank holidays (increasing with length of service)
- Pension & Life Assurance
- Employee assistance plan and discount scheme
- Salary Sacrifice - Electrical Car & Cycle Scheme
- Staff events & Initiatives
- *Winterhalter is an Equal Opportunities employer*
Finance & Service Account Coordinator in Milton Keynes employer: Winterhalter
Winterhalter is an exceptional employer, offering a dynamic work environment that fosters personal and professional growth. As a Regional Operations Manager in South London and the South East, you will benefit from a competitive salary, a company vehicle, and 25 days of annual leave, all while being part of a supportive team that values service quality and continuous improvement. With opportunities for coaching and mentoring, you'll play a crucial role in shaping a motivated team and enhancing customer engagement across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Finance & Service Account Coordinator in Milton Keynes
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Winterhalter. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Finance & Service Account Coordinator in Milton Keynes
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Winterhalter.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Winterhalter's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Winterhalter
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Winterhalter.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Winterhalter will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Winterhalter employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
