At a Glance
- Tasks: Manage customer accounts and ensure smooth financial operations.
- Company: Join Winterhalter, a leader in the finance sector with a supportive team.
- Benefits: Enjoy 25 days annual leave, hybrid working, and comprehensive training.
- Other info: Great opportunities for career growth and a positive work environment.
- Why this job: Be part of a dynamic team making a real impact in customer service.
- Qualifications: Experience in credit control or customer service is a plus.
The predicted salary is between 27900 - 34100 £ per year.
Winterhalter is seeking a 'Finance & Service Account Coordinator' to join our Credit Control team in our Milton Keynes head office.
The Finance & Service Account Coordinator plays an important role, ensuring the efficient administration of customer accounts and maintaining accurate financial records.
Working closely with the Credit Manager, Service Manager, Service Support team, field-based Service Technicians, and both internal and external customers, the role requires strong attention to detail, excellent communication skills, and the ability to build effective working relationships across the business.
- Day-to-Day Activities
- Managing customer accounts, payments and credit control activities
- Maintaining accurate customer and account records
- Supporting service administration, quotations and order processing
- Providing excellent customer service and resolving queries
- Supporting Service Technicians and internal stakeholders with relevant account and service information
- Producing reports and management information to support business decision-making
Skills & Experience Required
- Experience in credit control, accounts administration or customer service
- Strong communication and organisational skills
- Good Microsoft Office skills, including Excel
- Attention to detail with the ability to manage multiple priorities
- SAP experience desirable
- The Ideal Person to Suit This Role
- Organised, proactive and customer-focused
- Confident communicating with customers and colleagues
- Able to work under pressure and meet deadlines
- A team player with a positive, professional approach
- Hours of work & benefits
- Core hours: 37.5 hours per week, Monday to Friday (opportunity for hybrid working upon completion of probation period)
- Comprehensive and ongoing training
- 25 days annual leave - plus bank holidays (increasing with length of service)
- Pension & Life Assurance
- Employee assistance plan and discount scheme
- Salary Sacrifice - Electrical Car & Cycle Scheme
- Staff events & Initiatives
- *Winterhalter is an Equal Opportunities employer*
- #J-18808-Ljbffr
Finance & Service Account Coordinator in Milton Keynes employer: Winterhalter Ltd.
Winterhalter is an exceptional employer, offering a dynamic work environment for service technicians in the London area. With a strong focus on employee growth through comprehensive training and support, we ensure our team members are equipped to deliver 'Best in Class' service to prestigious clients across various sectors. Enjoy competitive benefits, including a company van for personal use, generous annual leave, and a commitment to work-life balance, all while being part of a collaborative and customer-centric culture.
