At a Glance
- Tasks: Manage customer accounts and support service administration while providing excellent customer service.
- Company: Join a family-run business known for its commitment to staff and quality solutions.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Enjoy a structured apprenticeship with clear progression pathways.
- Why this job: Kickstart your career in finance with real-world experience and growth opportunities.
- Qualifications: GCSEs in English and Maths at Grade C or 4 required.
The predicted salary is between 31050 - 37950 £ per year.
The Finance & Service Account Apprentice ensures the efficient administration of customer accounts and maintaining accurate financial records. Working with the Credit and Service Teams, the role requires strong attention to detail, great communication skills, and the ability to build effective working relationships across the business.
A family company with committed staff. A network of professional partners. This is the basis on which Winterhalter develops solutions for commercial warewashing. For the benefit of our customers all over the world. We work with many of the country’s leading pub, restaurant, hotel, supermarket, coffee shop and casual dining groups. In addition, we’re proud to supply a large proportion of the very demanding Michelin starred restaurants and chefs around the UK who command exceptional wash results.
What You'll Do
- Managing customer accounts, payments and credit control activities.
- Maintaining accurate customer and account records.
- Supporting service administration, quotations and order processing.
- Providing excellent customer service and resolving queries.
- Supporting Service Technicians and internal stakeholders with relevant account and service information.
- Producing reports and management information to support business decision-making.
Training Outcome
We always aim to create progression pathways for successful apprentices in our teams.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
Qualifications
- Essential - GCSE - English - Minimum Grade C or 4
- Essential - GCSE - Maths - Minimum Grade C or 4
Course Information
- Course: Credit controller and collector (level 2)
- Level: 2
- Route: Legal, finance and accounting
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday to Friday 8.30am to 5.00pm
- Expected Duration: 1 Year 6 Months
- Training Provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Finance and Service Account Apprentice in Milton Keynes employer: Winterhalter Ltd.
Winterhalter is an exceptional employer, offering a dynamic work environment for service technicians in the London area. With a strong focus on employee growth through comprehensive training and support, we ensure our team members are equipped to deliver 'Best in Class' service to prestigious clients across various sectors. Enjoy competitive benefits, including a company van for personal use, generous annual leave, and a commitment to work-life balance, all while being part of a collaborative and customer-centric culture.
StudySmarter Expert Advice🤫
We think this is how you could land Finance and Service Account Apprentice in Milton Keynes
✨Get Involved with Campus Recruitment Events
Apprenticeships in banking and financial services often come through campus recruitment days. Keep an eye out for events hosted by your university or local banks, as these can be golden opportunities for us to meet recruiters face-to-face and make a great first impression.
✨Engage with Professional Bodies
Join organisations like the Institute of Chartered Accountants or the Chartered Institute of Banking. These memberships can provide valuable resources and networking opportunities, plus, they often have dedicated sections for apprenticeships and early-career roles that can point us in the right direction.
✨Follow the Right Companies on Social Media
Banks and financial services firms love to share their stories on social media! Follow companies like Winterhalter Ltd. to keep up with their latest apprenticeship opportunities and insider news. Engaging with their posts could give us an edge when it comes to the application.
✨Utilise Your University’s Career Service
Your university's career service is a treasure trove of information for apprenticeships in banking. They often have connections to employers like Winterhalter Ltd., so don't hesitate to tap into their resources and advice!
We think you need these skills to ace Finance and Service Account Apprentice in Milton Keynes
Some tips for your application 🫡
Show Off Your Maths Skills:In the banking and financial services sector, being good with numbers is a must! Make sure to highlight any relevant maths qualifications or experience in your application, as well as any projects or coursework that demonstrate your analytical skills.
Emphasise Your Willingness to Learn:As this is an apprenticeship, companies like Winterhalter Ltd. want to see your enthusiasm for the industry and your eagerness to learn. In your cover letter, chat about why you’re interested in banking and any specific areas you’re excited to explore. Show them that you’re ready to soak up knowledge like a sponge!
Highlight Relevant Experience (Even If It's Limited):Whether it's a part-time job, volunteer experience, or even a school project, mention any relevant experience related to banking or finance. This could include customer service roles or any projects where you handled budgeting. We’re all about showing how you can apply your skills, even if they’re from unconventional backgrounds.
Tailor Your CV for Impact:Make sure your CV isn’t just a list of duties. Tailor it to reflect skills that appeal to financial services, like attention to detail and communication skills. Don’t forget to keep it clear and concise, showing how you’re a perfect fit for the apprenticeship at Winterhalter Ltd.!
How to prepare for a job interview at Winterhalter Ltd.
✨Brush Up on Financial Principles
Since you're diving into the banking and financial sector with an apprenticeship, it’s crucial to familiarise yourself with key concepts like interest rates, investment strategies, and basic financial accounting. Make sure you can share your understanding of these principles during the interview, as they'll likely pop up in practical scenarios.
✨Be Ready for Scenario-Based Questions
In the world of banking, interviewers love to throw real-world scenarios at you. Prepare for questions that ask how you'd handle customer inquiries or solve financial challenges. Practising these types of situational responses can really showcase your problem-solving skills and customer service abilities, both of which are essential in this field.
✨Show Your Eagerness to Learn
As an apprenticeship candidate, what's going to set you apart is your motivation to learn and grow in the role. Be sure to express your excitement about entering the banking world and highlight any steps you've already taken to educate yourself, whether through courses, workshops, or relevant hobbies.
✨Prepare Your Questions About Company Culture
When interviewing with Winterhalter Ltd., don’t shy away from asking about their company culture and training programmes for apprentices. This shows that you're not only focused on the role but also interested in how you'll fit within the team, which is a major factor for your future success in the apprenticeship.
