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- Tasks: Lead daily welfare services and support individuals in transitioning to stable housing.
- Company: Wintercomfort, a vital service for the homeless community in Cambridge.
- Benefits: Competitive salary, meaningful work, and a chance to make a real difference.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and help change lives for the better.
- Qualifications: Experience in social services or a related field is a plus.
The predicted salary is between 28000 - 28000 £ per year.
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: Permanent
Salary: 28,000 per annum
Location: Overstream House, Cambridge CB4
About Us
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities. Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.
About you and the Role
As the operational lead of the services area at Overstream House, the Services Coordinator ensures the seamless delivery of daily welfare services (inductions, showers, meals, laundry, activities) while providing proactive, trauma-informed caseload management to transition service users from crisis to stable housing.
Services Coordinator employer: Wintercomfort For The Homeless
Contact Detail:
Wintercomfort For The Homeless Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your passion for helping the homeless. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Wintercomfort and understanding their mission. Be ready to discuss how your skills can directly contribute to their goals. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to trauma-informed care and service delivery. We want to see how you handle real-life scenarios, so think of examples from your past experiences that showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Wintercomfort and making a positive impact in the community.
We think you need these skills to ace Services Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping those in need shine through. We want to see that you genuinely care about making a difference in the lives of vulnerable individuals.
Tailor Your CV: Make sure your CV is tailored to the Services Coordinator role. Highlight relevant experience and skills that align with our mission at Wintercomfort. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Wintercomfort For The Homeless
✨Know the Mission
Before your interview, take some time to really understand Wintercomfort's mission and values. Familiarise yourself with their work in supporting the homeless community in Cambridge. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Experience
Be ready to discuss your previous experience in service coordination or similar roles. Think of specific examples where you've successfully managed services or supported vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics at Overstream House. This shows that you're engaged and serious about the position. Ask about their approach to trauma-informed care or how they measure success in service delivery.
✨Demonstrate Empathy
As a Services Coordinator, empathy is key. Be prepared to discuss how you would handle sensitive situations with service users. Share any relevant experiences that highlight your ability to connect with people from diverse backgrounds and your commitment to making a positive impact.