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- Tasks: Lead a team to provide essential welfare services for the homeless in Cambridge.
- Company: Wintercomfort is a charity dedicated to supporting vulnerable individuals facing homelessness.
- Benefits: Enjoy a pension scheme, ongoing training, and a supportive work environment.
- Other info: Flexible hours with some weekend work; opportunity for personal growth and development.
- Why this job: Make a real difference in people's lives while working in a rewarding and inclusive culture.
- Qualifications: No specific qualifications required; passion for helping others is key.
The predicted salary is between 23400 - 32100 £ per year.
Join to apply for the Day Centre Team Leader role at Wintercomfort for the Homeless
Wintercomfort is a small Cambridge charity supporting people who are homeless, vulnerably housed or at risk of losing their homes. We offer basic welfare amenities, educational development, pathways to employment and other services to help people achieve greater autonomy, in a safe and non‑judgemental environment.
Pay
Salary: £30,000 per annum. Hours: 37.5 hours per week, including some weekends.
Location
Cambridge – Overstream House CB4+
Role Summary
As a member of Wintercomfort’s Team, reporting to the Services Manager, the Day Centre Team Leader is responsible for supervising the weekend locum team, delivering welfare services over the weekend, developing and delivering Wintercomfort’s range of welfare services and social, learning, and work opportunities aimed at supporting individuals out of the spiral of homelessness and back into mainstream society.
Key Responsibilities
- Provide a welcoming and safe environment in which welfare and learning and development services can be delivered.
- Run the service on weekends and lead the Locum and weekend team.
- Coordinate day‑to‑day tasks during opening hours and handle any breaches of policy or the code of conduct.
- Oversee access to essential facilities such as meals, showers and laundry services at the centre.
- Provide one‑to‑one support with issues such as benefits claims, access to IT and online services; collaborate with professionals to identify individuals needing specific support in housing, recovery, social inclusion, tenancy and employment.
- Handle line management responsibility for the Locum Weekend Team and report safeguarding concerns to the Services Manager.
- Provide occasional cover of the reception area, welcoming visitors.
- Maintain accurate records of activities.
- Offer and conduct necessary referrals and signposting with Service Users.
Benefits
- Eligible for benefits such as pension scheme and death in service benefit.
- Comprehensive induction and probation period with structured training and development opportunities.
- Ongoing training to support role performance.
Interview Details
Interview commencing 17th November (Face to face at Overstream House).
Equality of Opportunity
We are committed to a proactive approach to equality, supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably on the grounds of sex, marital or parental status, race, ethnic or national origin, colour, disability, sexual orientation, religion, age or socio‑economic factors.
Screening Check Requirements
We have a legal responsibility to ensure you have the right to work in the UK before you can start working for us. If you do not have the right to work in the UK, any offer will be conditional upon you gaining it. We will ask to see original paperwork confirming your right to work in the UK.
This role requires an enhanced Disclosure and Barring Service (DBS) check. Any offer of employment will be conditional upon satisfactory completion of this check.
No agencies please.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management
Industries
Non‑profit Organizations
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Day Centre Team Leader employer: Wintercomfort For The Homeless
Contact Detail:
Wintercomfort For The Homeless Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Centre Team Leader
✨Tip Number 1
Familiarise yourself with Wintercomfort's mission and values. Understanding their approach to supporting the homeless will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Wintercomfort. They can provide valuable insights into the team culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your leadership skills and ability to work with vulnerable populations. Highlighting these will make you stand out as a candidate who is ready to take on the responsibilities of the Day Centre Team Leader.
✨Tip Number 4
Research local homelessness issues in Cambridge. Being knowledgeable about the challenges faced by the community will not only impress the interviewers but also show your commitment to making a positive impact in the role.
We think you need these skills to ace Day Centre Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Day Centre Team Leader position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals and your leadership experience. Use specific examples from your past roles to demonstrate your ability to manage a team and deliver welfare services effectively.
Highlight Relevant Experience: In your CV, emphasise any previous work in social services, community outreach, or similar environments. Include details about your experience in managing teams, providing support, and working with diverse populations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Wintercomfort For The Homeless
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Day Centre Team Leader. Be prepared to discuss how your experience aligns with the key responsibilities, especially in managing a team and delivering welfare services.
✨Show Your Passion
Wintercomfort is looking for someone who is passionate about supporting vulnerable individuals. During the interview, share personal stories or experiences that demonstrate your commitment to helping those in need and your understanding of homelessness issues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past where you successfully managed a crisis or supported someone in need, and be ready to explain your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about Wintercomfort's approach to service delivery and team dynamics. This shows your genuine interest in the organisation and helps you gauge if it's the right fit for you.